Job Title : Chief Matron
The Chief Matron will contribute to and collaborate with Senior Hospital Management and other Clinical personnel to deliver high quality healthcare care to its’ patients by providing excellent clinical and professional leadership to nursing staff at all levels, ensuring nursing care in the Hospital is delivered to a high standard and nursing resources are managed effectively.
Main Duties and Responsibilities
General Management / Supervisory Duties :
As part of the Senior Clinical Group, provide expert nursing advice and input into operational and strategic issues concerning the Hospital including the development & implementation of activities to ensure the Hospital’s objectives are achieved within agreed periods.
In collaboration with the Chief Medical Director and Head, Business Operations the post holder will be involved in the planning and implementation of developments relating to patient care and quality throughout the Hospital.
To work closely with the Chief Medical Director and Head, Business Operations to ensure all Hospital Employees, especially nursing staff, work effectively to achieve the Organization’s objectives.
Help the Hospital run smoothly by maintaining good working relationships by acting as a link between doctors, nurses and Hospital Administration in order to improve patient care.
Provide professional-level support for patients by answering medical questions, providing clinical information within the limits of their training / authority as applicable.
To monitor and enforce the practical implementation of all Hospital Quality Assurance & Control (QAC) and Standard Operating Procedures (SOPs) to ensure the safety and protection of the Hospital’s patients.
Lead & enforce all Infection Prevention and Controls practices and policies across the Hospital. Supervisory / People
Management Duties :
Be a role model for nurses across the Organization, daily promoting and demonstrating the standards of care and level of professional & personal behaviors expected of the Nursing Team.
Manage, co-ordinate, discipline and train members of the Hospital’s Nursing Team. Handle team grievances and develop a team culture that promotes learning from accidents, incidents and patient feedback among the Nursing Team.
Constantly communicate the Hospital’s Vision, Mission & Values in order to provide purpose and direction for all Nursing Staff working with the Hospital.
Communicate Hospital policies and inform the Hospital Nursing Team of any policy changes to ensure Nursing Staff have the information and support they need to provide high quality care for all patients and their families.
In collaboration with the HR Department and Head, Business Operations, develop & implement Annual Training Plans and perform Mid-Year & Annual Performance Appraisals for the Hospital’s Nursing Team.
Participate actively in the training and onboarding of new Nursing Staff.
Lead and ensure all Hospital Nursing Staff work in accordance with all Hospital and department policies, procedures and guidelines
Deliver and supervise the delivery of all aspects of nursing care to patients based on knowledge and experience in order to maintain and raise standards of care.
Monitor and evaluate standards of care, coaching & correcting line staff when necessary
Act as an expert for specific aspects of clinical nursing care.
Have a working knowledge of usual Hospital Health & Safety regulations and emergency clinical procedures, making sure proper action is taken in the event of emergencies.
Lead on promoting and monitor the adherence of infection control policies and procedures.
Ensure adequate and appropriate patient and nursing documentation and records are maintained (paper and electronic).
Supervise the effective use of bed capacity and patient flow within the Hospital.
Manage, organize and facilitate effective patient discharge planning in conjunction with the Clinical Team. Ensure end-of life-care meets Clinical Standards and performed as per protocol.
Efficient discharge of any other duties as assigned by the Chief Medical Director or Clinical HODs.
Education, Qualifications & Experience
Must be a Registered Nurse with a B.Sc. in Nursing and a valid professional licence
Post Graduate Studies Relevant Masters’ Degree or equivalent professional qualifications (e.g. Certified Midwife) a major advantage Previous Experience Minimum 6 - 8 years’ robust post-qualification experience Past experience in Midwifery and special needs care (e.
g. oncology nursing) Experience of leading and managing others Expected
Personal Attributes & Physical Demands :
Able to work and lead clinically if required
Must have strong customer-orientation, with good written & verbal communication and interpersonal skills; able to develop relationships and influence a wide range of stakeholders
Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence
Must demonstrate proven experience in leading and managing others
Detail-oriented with a clear commitment to quality improvement.
Understands the Nursing and Midwifery Council of Nigeria (NMCN) Code of Professional Conduct and its application to clinical practice.
Must be familiar with office machines e.g. phones, computers, printers, scanners, copiers, etc.
Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines.