Clinical Services Manager
Abuja, Nigeria
11h ago

Clinical Services Manager

Posted Date 1 month ago(8 / 23 / 2021 9 : 04 AM) Job ID 2021-3433 # of Openings 1 Category Technical Health Areas Position Location : City Abuja Region Population Services International Position Location : Country Nigeria

Job Title : Clinical Services Manager

Department : Programs

Based in : Abuja, Nigeria

Reports to the : Senior Quality Assurance Manager

Application will be closed on 16th August, 2021.

Must be legally authorized to work in Nigeria

Who we are :

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire.

PSI is using it’s global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Partner with us!

PSI Nigeria is a dynamic platform implementing cutting edge programming to improve women’s access to vital reproductive health services.

PSI is looking for a Clinical Services Manager to work as a cohesive team to deliver WHP Nigeria goals, objective, and results in a timely manner.

He / She will report to PSI Nigeria Senior Quality Assurance Manager and will coordinate the activities of Clinical Service Consultants in Nasarawa and Kano States.

Your contribution

  • In collaboration with other team members, identify health facilities for partnership in the states
  • Recruits’ facilities that meet set criteria by administering facility assessment check list
  • Ensures that facilities identified as franchisee maintain recommended standard and always abide by the contractual agreement.
  • Recruit’s providers in these facilities by administering recruitment checklist
  • Ensures that at every point in time a trained provider is present in these facilities by keeping a watch on provider attrition and administering the providers status change form
  • Maintain a data base of providers and health facilities in the intervention areas
  • Organizes competency- based trainings and refresher trainings on LARC, Harm Reduction, PAC, MVA and Miso for PAC for PSIN network providers in both private and public facilities
  • Conducts continuous supportive supervision visits (SSVs) and on-the-job coaching to franchisee facility providers in FCT & Nasarawa State
  • Monitor’s providers trained on client-based record management for provision of improved services at the facility level.
  • Maintains a data base of IUD and Implant insertions, other FP methods and misoprostol distribution & MVA from partner health facilities.
  • Maintains a record of SSVs findings and action plans with timelines of franchisee facilities in the intervention states
  • Harmonizes and submit monthly report of WHP activities including MIS forms from partner facilities on or before the 7th of a new month using approved format
  • Develops quarterly summary report, analyze for programme improvement and expansion
  • Articulates and develops human interest stories from providers and community members
  • Coordinates, participates, and provides support for Community services health insurance project (CBSHIP) and research activities in the intervention states
  • Contributes in the development of IEC and promotional materials as well as job aids by providing feedback from community providers perspective during program development
  • Ensures the delivery of the commodities and facilitate the learning or sharing and the use of materials mean for providers as well as persons of Women of reproductive health (WRA) in intervention sites.
  • Acts as a lead resource person data bank on all Reproductive health services issues concerning the intervention states, working closely with stakeholders (in public, private, NGOs and professional bodies.
  • Works as a cohesive team to ensure that the WHP Nigeria goals, objective and the results are met in timely fashion
  • Support Community base services health insurance project (CBSHIP) and research activities in Nasarawa state.
  • Collaborate and coordinate the activities of Clinical Service Consultants in Nasarawa and Kano States.
  • Responsible for the development and submission of monthly and quarterly reports of Quality Assurance interventions timely.
  • What are we looking for?

    Qualification :

  • Bachelor’s in medicine (MBBS).
  • Registered Nurse & Midwife (RN / RM) or RM only.
  • BSc Nursing, MPH or Master in Community health will be an added advantage.
  • Experience :

  • 3-5 years’ experience as FP / RH provider or Trainer.
  • Previous experience working with NGO / CBO as FP / RH Clinical Services
  • Provider / Trainer will be an added advantage
  • Job-Specific Skills :

  • Capacity building skillsFP / RH Competency-based training techniqueHealth care delivery capacity building. Supportive supervision skills.
  • Communication / Reporting skillsGood communication and power-point presentationGood computer literacyData analysis and use of data to make decisionGood report writing.
  • The candidate we hire will embody PSI’s corporate values :

    Measurement : You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.

    Pragmatism : You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.

    Honesty : You own your mistakes and are open about your shortcomings it’s the only way you’ll learn and improve.

    Collaboration : You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices if you try to do it all yourself, you won’t succeed.

    Trust : You accept limits to your sphere of control and give colleagues the benefit of the doubt.

    Commitment : You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

    All interested and qualified candidates should send their comprehensive resume with a cover letter as ONE PDF / Word document to the e-mail addresses position title and location as the subject of the e-mail.

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