Recovery Agent - Altara Credit Limited
Altara Credit Limited
Oyo
5d ago
source : BetaJob

Job Details

Location : Owode, Oyo

Job Description

  • Recovering bad debts from delinquent debtors.
  • Working with collection agents to contact debtors and pursue payment.
  • Devising customized recovery strategy on a case by case basis.
  • Making outbound collection calls to debtors.
  • Reducing the non-performing debts owed to the company
  • Maintain accurate; up-to-date customer account information.
  • Reporting daily progress against targets to Head of collections.
  • Preparing letter of demand notice to the debtors.
  • Daily monitoring of debt portfolio.
  • Any other task that may be assigned by the Lead.
  • Job Requirements

  • B.Sc / HND in Business Administration, Finance, Accounting or any related discipline
  • Minimum of 2 years experience in collections / Recovery in a consumer finance company, microfinance or bank
  • Excellent written and face interpersonal, communication and persuasion skills
  • Strong mathematical skills
  • Commitment to achieving performance goals
  • Knowledgeable in Microsoft office tools including MS Excel, Word and power point
  • Strong analytical, organizational and attention to details
  • Great at time management, multitasking and prioritizations skills.
  • Skills Required :

  • Experience in debt collection
  • Evidence of well-developed organisational skills and the ability to meet deadlines.
  • Sound verbal communication skills including the ability to negotiate respectfully and communicate rational for decision made
  • Demonstrated ability to follow policy and procedures.
  • Sound numeracy skills.
  • Accuracy and attention to detail.
  • Demonstrated ability to quickly learn new computer systems.
  • Sound judgement, analytical and decision making skills.
  • Demonstrated commitment to service excellence.
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