Robeck Locks Limited was born in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability.
Robeck Locks Ltd imports and distributes a wide range of quality fashionable door lockset and assesories made of Brass, Stainless steel, Zinc, Iron and Aluminum to the trade and Construction companies.
Robeck Locks Ltd is in the business of keeping your family and valuables safe.
We are recruiting to fill the position below :
The Office Assistant must be a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box.
Act as a hub for customer’s complaints; resolving customer issues and attaining efficiency goals.
Responsible for communicating to and retention of client accounts
Answer telephone calls and attends to customer enquiries and orders
Manage, Monitor and update social media platforms, e-stores and online ads
Managing the organisations Social Media accounts ensuring all copy is relevant for the different platforms.
Generating qualified leads for the organisation and passing to business development team.
Processing customers orders
Identifying opportunities for upselling within existing customers.
Liaise with stock keeper regarding stock availability for customer orders
Ensure customer orders are processed and delivered on time
Use of Microsoft office to generate reports
Managing filing system.
Updating paperwork, maintaining documents
Generate invoice for customers.
Maintain a clean office
Investigate, research and generate sales leads
Writing of Sales proposals
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right resources and tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement
Travel to customers to follow up sales
Advertise products on various online platforms
Development of brand awareness and online reputation
Work with sales to develop lead generation strategies.
Perform any other duties as assigned by Management
Min Required Experience :
Min Qualification : Not Specified
Desired Courses : Not Specified
Other Requirements :
Thorough knowledge of customer service and office management
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, priorities and work under pressure
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word) and Internet
Solid communication skills both written and verbal
Strong people and presentation skills
Good organizational and multi-tasking abilities
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, and manage time effectively
Candidate must be social media savvy, possess good customer skills and ability to sell and convince clients
Strong planning and people management skills
Knowledge of online marketing channels
Positive attitude, detail, and customer oriented with good multitasking and organizational ability
Practical knowledge in the use of Adobe Photoshop or Corel Draw an added advantage
Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions
The individual must have a keen eye and great attention to detail
Excellent written and oral communication skills are a MUST.
Must have a Great Attitude
Must live close to Amuwo Odofin
NGN30,000 - 40,000 / Month
31st December, 2019.