Communications Executive
Ventures Park
Abuja
8d ago
source : myJobmag
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  • Ventures Park is a curated Co-working Space in a serene environment of the city where entrepreneurs, freelancers and brilliant minds, who share common attitudes, interests, and goals can express their creativity, collaborate and build their dreams.

    Equipped with high speed internet, front office services, gym, coffee and artsy finishes, you will enjoy working at the Park.

    At Ventures Park, we provide the modern entrepreneur desk spaces as well as Private Offices at competitive prices with flexible payment options.

    We will love to have you here!

    The Member Service Executive role is an exciting one. S / he is our #1 internal brand ambassador in the Community, primarily responsible for promptly and efficiently attending to the needs of all our walk-

  • in and internal customers in the Co-Working space. Other duties include;
  • Answer customers’ questions and provide information on all VP services including incubation co-working, social and lifestyle services.

    Complete membership transactions and on-board paid members with agreements, access cards and other needed tools.Provide best practice front of office management systems that include visitor receipt & management, telephone systems management and client service managementRespond to all inbound / walk-

    in calls / enquiries and forward on to relevant parties as and when applicableImplement robust customer relationship management and members only initiatives required to maintain the growth of ventures park’s co-

    working spaceProvide support and supervision to the office assistants in order to ensure they each carry out their duties promptly and ensure that they are working within the set facility management schedulesEnsure availability and delivery of all VP membership benefits at all timesCreate and maintain weekly inventory of the store and resources for proper management of the parkRespond to all member complaints with a maximum resolution time of One (1) hour.

    SKILLS & REQUIREMENTS

    Be friendly, adaptable and flexible in your approach to workHave excellent command of English Language both oral and writtenBe able to provide excellent front desk and internal customer supportCustomer Relationship ManagementBe highly proficient in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint)Able to work remotely with minimal supervision

    QUALIFICATION

    A minimum of Bachelor’s Degree in Social Sciences2-3 years’ work experienceExperience in front desk and client relationship management is preferred

  • Our communications team is growing and we are on the lookout for an exciting, creative and passionate candidate who will be actively involved in;
  • Managing the internal and external communications strategies and campaigns of the company.Communications across all media channels to a wide range of stakeholders.

    Managing the Social Media Community, Coordinating and Distributing Content

    JOB EXPECTATIONS

    Content Production and Management

    Copy-write, proof-read, and revise communications to be published via the company’s communication channelsCreating and supporting the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programsCollect, research, and prepare communication materials for external and internal audiencesCreate marketing and promotional materials, both print and electronicWork with team lead to create media-

    related thought leadership materialsCreate and deliver press releases, media relations content, corporate newsletter content, social media contentCompile a weekly list of the company’s news feature and important industry newsCreate and maintain a well-arranged content library

    Content Production and Management

    Copy-write, proof-read, and revise communications to be published via the company’s communication channelsCreating and supporting the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programsCollect, research, and prepare communication materials for external and internal audiencesCreate marketing and promotional materials, both print and electronicWork with team lead to create media-

    related thought leadership materialsCreate and deliver press releases, media relations content, corporate newsletter content, social media contentCompile a weekly list of the company’s news feature and important industry newsCreate and maintain a well-arranged content library

    Web and Social Media Management

    Maintaining and updating information on the organization’s websiteScheduling and Publishing contents on the social media platformsDrive growth of social media followership and engagementCollate and periodically report data analytics on web and social media platformsEffectively manage the company’s blog page with both own and third party contents

    Public Relations and Promotion

    Leverage relationship with media personnel to promote the company’s visibilityDesign and launch online and offline marketing campaignsPromote products and services through public relations initiativesDevelop marketing communications campaigns for all product range

    FUNCTIONAL COMPETENCIES

    Excellent organizational and time management skillsExcellent communication and interpersonal skillsExcellent written and oral communication skillsInformation management skills including a high level of accuracy and attention to detailExperience and sensitivity of working with people from a wide range of cultures.

    Capacity to manage and prioritize a high workload, working to tight deadlinesA friendly and helpful attitudeAdaptable and flexible, with the ability to learn new skills quicklyCompetent, conscientious and motivated with a methodical approach to workCapacity for independent working as well as the ability to contribute as an active member of the teamPassion for excellence, and willingness to break records

    QUALIFICATION / EXPERIENCE

    A relevant university degree2-3 years experience in managing brand communications across different channels

    Method of Application

    Use the link(s) below to apply on company website.

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