Job SummaryA Credit Controller, or Commercial Credit Controller, is responsible for assessing credit applications and adhering to company payment policies.
Their duties include evaluating financial records to determine an applicant’s eligibility, contacting customers or clients to notify them of missed payments and coordinate with marketing sales and accounting professionals to determine payment protocols.
Duties and ResponsibilitiesDevelop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
Establish policies that follow customer service best practices while ensuring customers submit payments on time.Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
Negotiate payment plans with consumers and set loan terms and conditions accordingly.Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
Report any payment issues to management or the appropriate team.Follow up on overdue invoices and payments and implement company collections procedures as necessary.
RequirementsA Bachelor's degree in Finance / Accounting or other related fieldsMinimum of 7 years of experience Good Analytical skillsACA / ACCA