Operations Manager
Rossland Screening Solutions
Lagos, Nigeria
6d ago
source : Fuzu

Job Summary

  • Bachelor's Degree
  • 5+ years of related experience.
  • Skills :

  • Excellent written and oral communication and interpersonal skills.
  • Strong attention to detail.
  • Proven track record of working in a successful new venture.
  • Able to motivate others, command respect, challenge staff and make sure that processes and procedures are maintained.
  • Ability to multi-task.
  • Ability to maintain confidential documents and information.
  • Ability to prioritize and handle multiple projects under tight deadlines.
  • Ability to function within all levels of organization.
  • Responsibilities

  • Create and implement business strategies to help meet organizational goals
  • Plan, develop, implement and monitor company-wide initiatives.
  • Develop programs to create brand awareness; and provide tools to clients that make them as loyal clients.
  • Responsible for developing and engaging corporate client partners on the organizations products and services (idea framing and presentation skills)
  • Responsible for initiating, progressing and maintaining agreements with other Health organizations and partners (eg. HMOs, Laboratories, Hospitals etc.)
  • Collaborate and develop improvement plans, monitor progress and delegate employee assignments.
  • Manage the company budget and ensure that the facility is well-equipped to provide top of the line service while remaining mindful of the bottom line.
  • Meet with clients / patients and their families to ensure their needs are being met and resolve any issues or complaints that arise.
  • Coordinate client care plans by liaising with care providers and medical professions to ensure patient needs are met.
  • Ensure that all policies and procedures function in accordance with state and federal laws.
  • Serve as a liaison among the board and department coordinators.
  • Oversee the development and implementation of programs and policies for patient services, quality assurance, public relations and department activities.
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