Customer Service Representative - Inguest Global
Inguest Global Partners Limited
Lagos
6d ago
source : BetaJob

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.
  • Experience, Qualification and Required Skills

  • Minimum of HND / B.Sc Degree from a reputable institution.
  • Must have completed NYSC.
  • Not more than 28 years.
  • The candidate must be very smart.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Professional, able to maintain confidentiality and ethical behavior.
  • Other Benefits :

  • HMO, Pension, 13th Month, and Annual Leave Allowance.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form