Head, Data Centre (Engineering)
IpNX Nigeria Limited
Lagos
1d ago
source : BetaJob

Location : Lagos

Department : Facilities

Function : Infrastructure Data Centre Operations Management (Engineering)

Reporting to : Divisional CEO, Infratsructure Division

Travel Frequency : Occassional

Purpose of the Job

The post holder will be accountable for developing and executing ipNX’s Infrastructure Asset Management Plan and ensuring that key stakeholders and users are reassured through strong communication that asset failures are both mitigated and managed in an expeditious manner until repairs are completed.

Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and Network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations processes and cost.

Responsible for acquisition, management and maintenance of Network facilities and physical / civil infrastructure including but not limited to Data centers and Base Transceiver Station (BTS) sites.

Expected Key Results :

Install, configure, oversee the development and proactive management of the Infrastructure Asset Management Strategy & Plan.

Successfully manage Data Centre layout and Environment.

Capacity and Property Management.

Strategic Business Continuity Plan (BCP).

Stakeholder management and Disaster Recovery Plan (DCP).

Timely issue management of facilities

Educational Qualifications

University degree in Telecommunications / Electrical / Civil Engineering (2.1 / Upper Credit Minimum)

MBA or Master’s degree in engineering, Management, or Technology

Functional Skills :

Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between

3+ years’ experience in Telecommunications Operations management

3+ years’ in operation support, installations and commissioning

Proven experience of working with multiple suppliers / vendors / partners

Advanced knowledge of mobile telecommunications network architecture / technologies

Sound understanding of project management

Proficient at report writing, creating and presenting presentations

Strong communicator and able to clearly articulate complex issues and technologies.

Ability to propose systems design and configuration improvements

Curious and exposure in new and emerging technologies

Negotiation, facilitation and consensus building skills

Ability to work independently, be self-motivated and handle multiple priorities

Capable of supporting hundreds of systems both virtual and physical

Ability to plan, organize and document complex system designs

High attention to details and strong ability to resolve systems issues

Good communicator and able to clearly articulate complex issues and technologies

Advanced knowledge of mobile telecommunications network architecture / technologies

Sound understanding of project management

Knowledge of Data Centre management will be an advantage

Work Experience :

At least 5years’ experience in Telecommunications Operations management

Minimum of 7+ years’ in operation support, installations and commissioning

Proven experience of working with multiple suppliers / vendors / partners

Experience of supporting a business contract and / or providing support to a professional function

Significant experience in developing and implementing new FM strategy, plans and systems

Experience of Safety Management systems

Experience in writing Asset Management Strategy, processes, procedures, Business Cases and Strategy Papers

Strong ability to collaborate with peers and stakeholders around system designs, capacity, road maps and resource allocation

Significance leadership experience in the planning and delivery of building and services maintenance

Experience working in the Telecommunications industry with a track record of technical achievement

Experience with large scale infrastructure automation

Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications

Strong experience as a line manager and a coach leading diverse teams

Other Requirements : Customer Focused

Customer Focused

Hardworking and Tenacious

Result Driven

Excellent Decision Quality

Problem Solving

Excellent troubleshooting and analysis skills

Impeccable Customer Service and Support Skills

Self-Development

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