Location : Lagos
Employment Type : Full Time
They offer technical support and troubleshoot any hardware and software problems related to server and storage devices.
The professional will handle issues concerning application and database server operations.
They do thorough research on upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
Installing, configuring and maintaining servers and networks.
Overseeing system performance and troubleshooting issues.
Creating a backup and safeguarding the data if there are any hindrances.
Performing system upgrades / patches following new releases.
Maintaining internal documentation of operational procedures, network equipment configurations and inventory of IT asset.
Performing account setup.
Sustaining network integrity, server deployment, and security.
Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems.
Ensuring high-level security and efficiency resulting in 100% output.
Ensuring adherence and strict compliance of defined IT security policies.
Maintaining and administering antivirus solutions on all client and server end systems bank wide and ensure that all systems antivirus protection software is up to date.
Monitoring the bank?s firewall and other security devices to ensure Liaising with the service providers / vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements there have been no breaches.
Monitoring, managing and administering the banks messaging & collaboration infrastructure, network, operating systems and other hardware infrastructure (Active Directory, DHCP, DNS, Proxy Server).
Liaising with the service providers / vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements
Qualification & Experiences
University Degree or its equivalent. B.Sc / HND in Computer Science / Engineering or related discipline etc.
Possession of IT professional certification such as CCNA, CCNP, MCSE, MCP, CompTIA, Red hat, Ubuntu, Sophos, Mikrotik etc. are added advantage.
Three (3) years post qualification experience in a similar role
Network availability / downtime
Cycle time to respond to and resolve network issues / problems
Number of internal customer complaints
Number of successful intrusions into the banks network
Frequency of downtime due to virus attacks / outbreaks
Frequency of virus attacks
New IT security measures recommended
Required Knowledge :
Excellent knowledge of Operating Systems (UNIX, Linux, Windows)
Good working knowledge of Storage systems (NetApp, HP MSA, HP SAN Switch, NAS)
Proficiency managing of Temenos T24 Core Banking Application (R16 and above)
Excellent knowledge of Windows Active Directory is required, as well as a deep understanding of networking protocols, components and procedures, LAN / WAN fundamentals, network management and administration.
Deep understanding of IT Systems and Network security approaches and techniques
System Performance Tuning
System Availability / Recovery
Negotiation & Relationship Management skills
Good analytical and problem solving skills
Strong computer skills. Proficiency in the use of Microsoft Office Suite
Good written and oral communication
Results oriented and Proactive
Service orientation. Customer satisfaction focus