NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.
NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Title : HR People Partner
Location : Lagos, Nigeria
Position Summary & Key Areas of Responsibility :
Proactively executes the Employee / Labour Relations Strategy
Handles escalated issues within HR Central that cannot be resolved by HR Representatives to employees and manages overall HR support.
This includes all matters under the support of HR that are not resolved in Tier I.
Consults, participates and where appropriate leads specific business aligned projects as defined by the business or HR leadership
Ensures statutory / employment law and company policy compliance in Nigeria
Supports the deployment of Corporate programs, e.g. Employee Engagement, Talent Management and Organizational Effectiveness
Partners with managers and employees to drive the development and execution of employee performance improvement plans
Manages employee relations issues such as harassment, discrimination, or conflict in a manner that mitigates company risk and leads to successful resolution.
Partners with local legal counsel, security and employee representative bodies / unions (where appropriate). Conducts investigations / inquiries as necessary
Coordinates with HR Strategic Business Partners in the execution of the people strategy for company workforce initiatives such as reductions in force, divestitures, mergers and acquisitions
Drives engagement with the HR Central Contact Centre and identifies work processes to transition to HR Shared Services management
Retains awareness and applies knowledge of the local country / NCR environment
Provides consultative support and guidance to managers on implementation / execution of HR programs
Partners with team members throughout the HR organization (Centers of Excellence and HRBPs) to communicate and educate on HR policies, procedures, and compliance.
Acts as primary point of contact for COEs identifying areas / topics of improvements, program implementation / execution
Basic Requirements :
Bachelor’s degree in Human Resources, Management or some related field e.g. Employment Law.
Minimum 8 years’ experience working as an HR consultant in an operational role.
Minimum 8 years’ experience in Employee Relations, including grievance, disciplinary, dismissal etc.
Working knowledge of employment laws compliance requirements in Nigeria
Strong consultative skills
Strong communication, negotiation & conflict resolution skills
Demonstrated ability to collaborate with other departments to deliver successful outcomes to complex issues
Strong vendor relationship management skills
Focus on continuous improvement and business efficiencies
Experience working on various HR programs / projects
Excellent knowledge of English language is a must
Preferred Requirements :
Professional HR designations
Change Management experience
Strong Negotiating Skills
Previous experience working in challenging Employee / Labor Relations environment
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility.
NCR is not responsible for any fees or charges associated with unsolicited resumes.