Housekeeper - BSN
Bible Society Of Nigeria
7h ago
source : BetaJob

Purpose of the Job

To ensure that the rooms and environment are sparkling clean and report any forgotten or misplaced items.

Proper cleaning of rooms and environment making sure all rooms are cleaned and in tip top condition for new arrivals and existing guests

Working quickly and efficiently so guests aren’t left hanging around

Liaising with the head housekeeper when rooms are ready for guests

Ensuring the equipment / tools used, such as shampooers, polishers and trolleys, is in good working condition

Being able to use the equipment safely and efficiently

Reporting any safety hazards

Report any forgotten or missing items.

Dusting shelves

Cleaning of all the windows and rails

Mopping floors and sweeping

Answer immediately to request from guests, as well as from other departments

Load cart with supplies such as linens and move it to the required area

Enter guest rooms by adhering to proper procedures and ensure they are vacant

Replace used amenities in guest rooms

Provide clean linens and terry for dirty ones

Fold duvets, make beds, and ensure bathrooms are clean

Take away, room service items, dirty linen, and trash

Perform check on all room appliances to ensure they are in good working condition

Adjust furniture, desk items, and appliances when necessary

Dust furnishings and walls and remove marks from them

Carry out floor care duties in hallway and guest rooms, and vacuum carpets

Adhere to all safety, security, and company procedures and policies

Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor

Ensure flammable materials are properly stored

Keep uniform clean and make sure to appear professional always

Keep proprietary information confidential

Ensure company standards are followed in welcoming and acknowledging all guests

Expect service needs of guests and provide them even before called upon to do so

Provide assistance to guests with disabilities

Genuinely appreciate and thank guests for their visit

Apply professional language in communicating with guests and other people

Provide support to team to achieve common goals

Maintain quality standards and expectations

Carrying out minor ironing and laundry jobs

Carry out other responsibilities assigned by the manager while maintaining professional composure always.

Educational Qualification

Ordinary Diploma in any related field or Secondary School Certificate.

Years of Experience :

Minimum of 2 years cognate experience.

Skills Required :

Good time management skills, attention to details and good interpersonal communication (written and verbal communication).

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