Front Desk / Customer Service Officer
Ascentech
Lagos
6d ago
source : BetaJob

Job Details

  • adsbygoogle window.adsbygoogle ).push( );
  • Job Description

    Our company is looking for a professional Front Desk Officer to oversee all receptionist and secretarial duties at our main entrance desk.

    Your central goal is to provide our clients with outstanding customer service and support. As the face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills.

    Responsibilities

    Greet guests and provide them with superb customer service.

    Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

    Answer all client questions and incoming calls.

    Redirect phone calls to the appropriate department and takedown messages.

    Accept all letters and packages, and distribute them to their appropriate departments.

    Monitor, organize, and forward emails.

    Track and order office equipment and supplies.

    Maintain records and files.

    Attend to other duties as assigned

    Requirements

    HND or B.Sc. degree in relevant qualifications.

    A minimum of 2 years of proven experience in customer service or a similar role.

    Good understanding of office administration and basic bookkeeping practices.

    Superb written and verbal communication skills.

    Excellent organizational and multi-tasking abilities.

    Strong knowledge of MS Office programs.

    You should have a talent for multi-tasking, with excellent communication and organizational skills.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form