Our company is looking for a professional Front Desk Officer to oversee all receptionist and secretarial duties at our main entrance desk.
Your central goal is to provide our clients with outstanding customer service and support. As the face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills.
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and takedown messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize, and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Attend to other duties as assigned
HND or B.Sc. degree in relevant qualifications.
A minimum of 2 years of proven experience in customer service or a similar role.
Good understanding of office administration and basic bookkeeping practices.
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Strong knowledge of MS Office programs.
You should have a talent for multi-tasking, with excellent communication and organizational skills.