Security Officer-South Port
Lodge Service Group
South Port
5d ago

Essential Experience

As a Retail Security Officer you will :

  • Be a visible deterrent against theft and anti-social behaviour and play a key part in providing a safe and secure environment thereby creating a welcoming experience for our clients’ customers and staff
  • Patrol, secure and monitor the premises, sometimes with the aid of closed circuit television (CCTV), and supervise at the door.
  • Including inspections and patrols in line with site Assignment Instructions and other site specific procedures

  • Apprehend and detain offenders where appropriate as well as arrest and / or temporarily detain shoplifters
  • Provide a covert presence within retail premises to minimise theft
  • Liaise with Police and Local Authorities including writing of short reports and accurate record keeping of events which may be used by the police or courts.
  • Customer care and providing advice for customers (signposting) where appropriate
  • Candidate Profile :

  • Valid Frontline Security Guarding or Door Supervision Licence with experience in a security or retail type role (knowledge of ASCONE is a distinct advantage)
  • Self motivated, punctual and reliable. Ability to work and remain calm under pressure and handle difficult, sometimes confrontational situations
  • Good levels of physical fitness (able to stand for long periods of time)
  • Customer service driven, polite and approachable interpersonal, verbal and written communication polite and approachable
  • Ability to develop effective working relationships with management, staff, customers and colleagues
  • Willingness to be flexible as there may be a requirement to cover different days, early and late shifts and local stores
  • Ability to work to and achieve a range of performance KPI’s / targets, set by our Client to reduce stock shrinkage
  • Structured and methodical approach with good attention to detail
  • Apply
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