Life Operations Officer at Cornerstone Insurance Plc
Cornerstone Insurance
5d ago
source : BetaJob

Job Details

Job Title : Life Operations Officer

Location : Lagos

Reports to : Head, Life Operations

Job Objectives

  • To ensure that set departmental goals are achieved in line with operational SLAs (at the barest minimum) and guidelines for efficient management of the Group life sub-unit
  • To provide enviable leadership role and good example to the sub-team members in particular and the whole team in general
  • To ensure the success of the team by deploying assets as would be required for other units / functions that may arise in the team as a whole.
  • Supervisory :

  • Ensure that all underwriting activities in the Group Life arm of the team are attended to in line with the operational SLA.
  • This include the following tasks : quotation preparation; ordinary and medical underwriting; statement of account; endorsement issuance;
  • renewal notice generation; processing and payments; data collation; IES issues; report generation; e.t.c. along with any other task that may be assigned in the course of work.

  • Ensure compliance with agreed T.A.T. (48 Hours / 72 Hours (simple / complex cases))
  • Ensures 100% compliance to Naicom minimum rate of 6 per-mille on Compulsory Group Life
  • Processing of due payments i.e stamp duty, Broker’s commission, medical fees, co-assurers cheques, e.t.c.
  • Updating / Maintaining Applicable Registers for both regulatory and office usage (hard & soft)
  • Preparation of reports - weekly and as will be required
  • Prompt response to emails
  • Adherence to teams SLA or operational manual
  • Backing up for other sub-units when necessary e,g, claims, payouts, individual, enterprise risk management, e,t,c,
  • Ensures that valuation data and related analysis are churned out as (will be) required
  • Monitors applicable ratios under the portfolio
  • Creates an environment oriented to trust, open communication, creative thinking, and cohesive team effort
  • Job Requirements

  • First Degree (i.e. HND / B.Sc / B.Ed / B.A / e.t.c)
  • Experience :

  • A minimum of three years of experience in Life Assurance Practice - Group Life and Individual Life Duties.
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