Duties

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our services inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Requirements

Candidates should possess a B.Sc, HND, OND with 1 year of experience.

Candidate must be a Female and at least 28 years of age.

Benefits