IT VAS Support
GVA Partners
Victoria Island, Lagos, Nigeria
1d ago


  • Technical support operations and projects for the deployment and delivery of VAS products and services
  • Responsible for the provision of reliable IT infrastructure to guarantee high output levels.
  • Job Description

    Role and Responsibilities

    Operations and Management :

  • Deploy new products and services on the VAS platform based on the service description, flow and business rules.
  • Integrate VAS platforms with MNOs including SMS Gateway, USSDC, SDP, OTA, Billing etc.
  • Ensure 99.999% availability of VAS and IT services and platforms.
  • Carry out acceptance tests for newly deployed Vas platforms and solutions.
  • Have a full understanding of VAS protocols including SMPP, USSDI&II, SIP, HTTP(S), SS7, SIGTRAN, Web services, IP and others (SNMP, ICMP, etc).
  • Integrate the Company’s products / services in the client’s environment.
  • Develop technical specifications for applications that meet business requirements,.
  • Perform readiness tests on newly implemented VAS systems and products to validate features, capacity and functions.
  • Manage the company’s IT infrastructure : email services, internet access, Antivirus etc.
  • Generate periodic reports including daily, weekly, monthly, quarterly performance reports, activity reports, etc.
  • Ensure internal collaboration and communication with other functional teams to meet customer needs and operational efficiency within the Company.
  • Preparation / Analysis of Logs (Shortcodes, content downloads etc.)
  • Setup, Maintain and Monitor Network and Third Party VPN & SMPP Connections
  • Maintain Web and Mobile Applications
  • Develop and maintain code for process automation, monitoring of all business service provisions and internal applications.
  • Administration and Management of all internal and external servers and systems, network devices and connections.
  • Planning / Implementation of systems / network checklists.
  • Administer company’s wired and wireless local area networks.
  • Plan and Implement backup strategy for internal and remote systems
  • Identify and implement any necessary changes or upgrades.
  • Monitor server / network performance and availability to meet Service Level Agreement commitments.
  • Keep abreast of new developments and technology trends in VAS, telecommunication and networking
  • Perform other assigned duties as delegated by management from time to time.
  • Qualifications and Education Requirements

  • Minimum of 2 years working experience in technical within the VAS, Telecommunication or ICT Industry
  • Completed NYSC
  • Minimum of a Bachelor’s degree in Computer Science / Electronic Engineering / Technology related field.
  • Preferred Skills

  • Operating system environments : RedHat Linux / UNIX and Windows Operating systems administration and management.
  • Server and Data Backup
  • Databases : Database Administration(Oracle / MySQL)
  • Networking CCNA Level
  • Programming (PHP, PL / SQL, Shell Scripting and Java)
  • Business Intelligence (Optional)
  • Documentation
  • Research and Writing
  • Use of CRM
  • Use of Microsoft Office Suite
  • Interpersonal skills
  • Resource Management
  • Attention to detail
  • Excellent Communication skills
  • Personal Characteristics

  • A self starter with high attention to detail
  • Great team work and collaborative spirit
  • Proven ability to make an impact both internally and externally
  • Analytical mind
  • Exhibit high energy levels and drive
  • Ability to easily adapt to changing work environment
  • Ability to engage and drive others to deliver targets
  • Exhibit professionalism at all times
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form