Head of Customer Partner Mgt
Lagos, Lagos, ng
6d ago
source : Ecadoo

Job details Technical amp Solution Sales Support acirc euro lsaquo acirc euro lsaquo acirc euro lsaquo acirc euro lsaquo Job Description Responsible for analyzing designing amp developing commercially viable digital front end technical solutions for the customers Responsible for profitable business for Ericsson by translating customer needs amp technology opportunities into detailed technical offering solutions amp proposals in BSS area e g Customer Management Self Care TCRM Digital Front End etc Responsibilities amp Tasks Scope define and design solution offerings driving front end technical solutions in BSS area Analyze customer technology define business requirements and participate in risk analysis in BSS area Work with core team on list of potential activities and solutions Develop technical presentations and proposals and perform customer presentations Rollout of competence and knowledge to internal customers e g CU DS Accounts Support deployment of solution Provide feedback to R amp D Participate in knowledge transfer documentation and information sharing Stay abreast of on new technology technical areas and share information about solution to enable customer competence build Position Qualifications Requirements Minimum Qualifications amp Experience Requirements At least 9 years of relevant professional experience of which a minimum of 7 years in the function of Solution Architect in the BSS area Customer Care Self Care Digital Front End TCRM etc Several years experience in leading green field migration or swap projects technically Deep understanding about operator business and operational processes in connection with BSS systems Preferred Qualifications amp Experience Requirements Problem Solving and Analytical skills Core Competences Broad Technical Acumen Consultative Selling Ability Problem Solving Ability Creative Thinking Behavioral Competences Creating amp Innovating Entrepreneurial amp Commercial thinking Persuading amp Influencing Applying Expertise amp technology Analyzing Delivering Results amp Meeting Customer expectations Preferred Skills Presentation amp Communication skills Team work amp collaboration skills Market insight Financial Understanding Additional Requirements Physical Demands Region Local Specifications Willingness to travel extensively up to 80 to various countries world wide

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