Welcome to Excel Fitness! Who are we? Excel Fitness operates over 80 Planet Fitness locations throughout 6 different states.
Excel Fitness is focused on building a team culture and atmosphere constructed on trust, humility and strong relationships, always leading by example and putting others first with the upmost integrity, dedication and accountability.
Through our mission, Excel Fitness has created a company culture based around Humility, Integrity, Dedication, Accountability and always being a team player.
Does this company sound like a perfect fit you for? If so, apply today to have the opportunity to become a part of the Excel Fitness Team!
Position : Member Support Level 1Reports to : Call Center ManagerDepartment : Call Center Operations Compensation : Up to $13.00 per hour
Full and Part Time shifts available! Opportunities for Advancement within the First 6 Months !
Purpose : Serves as an advocate to our members, guests and prospective members. Provides accurate information regarding company products, policies, and practices to both internal and external customers while delivering +1 customer service.
Duties and Responsibilities :
Inbound calls include : Membership QuestionsBilling QuestionsGeneral Planet Fitness Inquires
Work Environment : The safety of our Team Players (what we call our team members) are our top priority. Here's what we're doing to keep YOU safe :
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type / Expected Hours of Work : This is a nonexempt position. A nonexempt employee is one who is entitled to the minimum wage and / or overtime pay protections of the FLSA.
The anticipated work schedule for this position will be set during normal Call Center hours of operation and determined by business need.
Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less.
Availability of Full-Time and Part-Time positions are dependent on business need. EEO Statement : Excel Fitness is an Equal Opportunity Employer.
We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.
As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone.
To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it.
Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.