Performs all administration functions required for our various collection platforms
Managing the relationship between Old Mutual and worksites that have signed the payroll agreement as well as our collection platform vendors
Ensuring that correct premiums are deducted from employees payroll by providing monthly schedules, and allocating premiums to individual policies, per pay office
Receives new stop order submissions from the collection channels.
Reconcile control accounts and follow up to resolve any errors identified
Checks policy files and compiles channel specific lists.
Deposits cheque payments received.
May assist Sales Advisors with presentations specifically related to pay office procedures.
Manages and checks premium increase deductions on existing books.
Resolves stop order payment queries. All collections related enquiries / complaints on late payments, non-payments by companies, resignations etc.
Ensure payment of commission due as per terms & conditions of the payroll agreement
Continually explore better methods / systems of premium collection with payroll worksites
Report on the trends, performance on all payroll worksites and collection platforms
Coach sales force to ensure adherence with payroll worksites.
Bachelor of Science (B.Sc) in Accountancy (Required)
Skills and Experience
2-3 years experience in a similar role.