Location : Wuse, Abuja (FCT)
Employment Type : Full-time
In this role, the candidate will be required to greet and welcome clients, attend to their questions and complaints, manage booking, appointment schedules, liaise with other units concerning administrative support and ensure that the reception area is professionally maintained.
The successful candidate will also be the liaison officer between the different business units.
Appointment management and general business support duties
Client relationship management
Attending to complaints and questions, resolving them and referring to other units as the need arises
Providing exceptional customer service.
Ensuring the front desk area is clean and professionally managed
Managing company enquiry email and telephone and escalating issues to the appropriate unit
Managing all company social media and professional platforms
Managing office supplies stock and placing orders
Manage office documents and filling
Distribute and store correspondence (e.g., letters, emails and packages)
Manage business travel and accommodations
Requirements & Skill Set
Minimum of 2 years working experience
Prior work experience as an Administrative Officer, Administrator or similar role
Knowledge of office management procedures
Social media savvy
Experience with office management software
Strong organization skills with a problem-solving attitude.
Excellent written and verbal communication skills.