Our client is a Multinational Companywith operations in the Oil & Gas, Power, Construction, Trading and IndustrialMaintenance sectors.
Job Summary : TheSales Support Officer is mainly responsible for administrative functions asregards to sales department.
He will provide back office support to the team toensure smooth running of the department.
Receiveand respond to customer tenders, enquiries, queries and other requirements andprocess them in coordination with the relevant department (procurement,logistics etc) as the need arises
Ensureall time bound submissions to external clients (quotations, invoice)
Respondto calls and mails from clients and deal with issues as they arise.
File,store and retrieve documents and archives in support of the Sales team.
Provideback office support to the Team lead in the discharge of functions.
Effectivelyhandle and manage all Sales team archives and electronic storage activities.
Maintainthe Sales team business and leave calendars on and offline.
Maintainthe Sales team record spreadsheets, use the SAP client in the SAP engines of external clients (for all receipts,submissions and dispatch), e.
g. NiPEx, SAP, Ariba client etc.), and all otherexternal client electronic software
Preparethe monthly sales report and provide back office support.
Maintaina current record of key client information, investments etc, and otheractivities, news and projects in the storage system.
Ensurecustomer satisfaction via follow up emails and calls.
Maintainand update all contact information for clients.
Assistthe Sales team to map our product population in each of the customer facilitiesand prepare for the conduct of surveys covering customer warehouses andfacilities.
Provideinternal and external clients with regular status reports, reconciliations andupdates to gain client trust and cement our reputation of being a reliablesolutions provider.
Supportthe booking and arrangement of weekly visits of the Sales team to each externalclient to follow up on business.
Providehome office anchor support and services (documentation, inter-departmental,telephone and travel (re)arrangements) to the account executives when they areon travel assignment.
Bachelor’s degree in business administration
3-5 years of experience in similar field
Very good command of English (spoken and written)
Proficiency in MS Office (Word, PowerPoint, excel, etc)
Base Pay + other benefits