Sales Support Officer
IRECRUITERS AFRICA
Lagos, LA, ng
5d ago

Our client is a Multinational Companywith operations in the Oil & Gas, Power, Construction, Trading and IndustrialMaintenance sectors.

Job Summary : TheSales Support Officer is mainly responsible for administrative functions asregards to sales department.

He will provide back office support to the team toensure smooth running of the department.

KeyResponsibilities :

  • Receiveand respond to customer tenders, enquiries, queries and other requirements andprocess them in coordination with the relevant department (procurement,logistics etc) as the need arises
  • Ensureall time bound submissions to external clients (quotations, invoice)
  • Respondto calls and mails from clients and deal with issues as they arise.
  • File,store and retrieve documents and archives in support of the Sales team.
  • Provideback office support to the Team lead in the discharge of functions.
  • Effectivelyhandle and manage all Sales team archives and electronic storage activities.
  • Maintainthe Sales team business and leave calendars on and offline.
  • Maintainthe Sales team record spreadsheets, use the SAP client in the SAP engines of external clients (for all receipts,submissions and dispatch), e.
  • g. NiPEx, SAP, Ariba client etc.), and all otherexternal client electronic software

  • Preparethe monthly sales report and provide back office support.
  • Maintaina current record of key client information, investments etc, and otheractivities, news and projects in the storage system.
  • Ensurecustomer satisfaction via follow up emails and calls.
  • Maintainand update all contact information for clients.
  • Assistthe Sales team to map our product population in each of the customer facilitiesand prepare for the conduct of surveys covering customer warehouses andfacilities.
  • Provideinternal and external clients with regular status reports, reconciliations andupdates to gain client trust and cement our reputation of being a reliablesolutions provider.
  • Supportthe booking and arrangement of weekly visits of the Sales team to each externalclient to follow up on business.
  • Providehome office anchor support and services (documentation, inter-departmental,telephone and travel (re)arrangements) to the account executives when they areon travel assignment.
  • Requirements

  • Bachelor’s degree in business administration
  • 3-5 years of experience in similar field
  • Very good command of English (spoken and written)
  • Proficiency in MS Office (Word, PowerPoint, excel, etc)
  • Benefits

    Base Pay + other benefits

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