Manager, Learning and Knowledge Management
Panagora Group
Abuja, Federal Capital Territory, Nigeria
3d ago


The USAID Global Health Supply Chain Program-Procurement andSupply Management (GHSC-PSM) project provides procurement and supply managementsupport to the US government-funded public health programs to ensureuninterrupted supplies of health commodities to prevent suffering, save lives,and create a brighter future for families around the world.

In Nigeria,GHSC-PSM provides health commodity procurement services andsystems-strengthening technical assistance that addresses all elements of acomprehensive supply chain.

The project distributes HIV / AIDS, malaria, andfamily planning commodities to health facilities and laboratories throughoutNigeria’s 36 states and the Federal Capital Territory.

It also leads theoperationalization of the National Integrated Specimen Referral Network inNigeria. Besides GHSC-PSM, the Nigeria implementing team also supports anagreement with the Global Fund to Fight AIDS, Tuberculosis, and Malaria tobolster public health supply chains by providing warehousing and distributionservices for HIV and malaria commodities.

Panagora Group, a woman-owned, small business providingnovel and integrated solutions in global health and international development,provides long- and short-term professional labor to support strategicengagement, advocacy, and knowledge management and communications (KMC)activities through strategic planning, implementation, and capacity buildingfor the Nigeria country office.

The Manager Learning and Knowledge Management will supportthe implementation of the Learning Knowledge Management & StrategicCommunication (LKM&SC) Strategy and GHSC-PSM Learning and KnowledgeManagement activities in Nigeria.

Job Description

The Manager, Learning and Knowledge Management isresponsible for overseeing all knowledge-related activities, including themanagement, capturing, sharing, and accessibility of knowledge assets.

S / he isrequired to work alongside GHSC-PSM stakeholders, internal and external, topromote and optimize the usage of the project’s knowledge assets.

The ideal candidate possesses soft skills such as greatleadership, effective communication, problem-solving, coaching, and teamworkskills.

These skills will aid in promoting a culture of knowledge-sharing thatis enabled through guidance and learning. S / he will be well-equipped with theknowledge base features, and functionality and be able to communicate this toteams effectively.

As a manager in a fast-paced and knowledge-drivenenvironment, s / he will have to be able to identify concepts and ideas and comeup with solutions quickly.

Duties and Responsibilities

  • Support implementation of learning and adaptive managementapproaches and interventions based on best practices and learning applicable tothe GHSC-PSM context
  • Promote collaboration and knowledge sharing throughdefining, supporting, and encouraging the use of knowledge to employees of allskill levels and roles
  • Proactively leverage innovative opportunities to plan,implement and report learning events, forums, platforms, conferences, andworkshops that promote self-reliance and ownership of the public supply chainby the Government of Nigeria.
  • Support cross-learning among project implementation teamsincluding central, regional, and state levels
  • Support the development and testing of data visualizationtools, methods, and analytics to foster learning and adaptive management
  • Leverage informational sources and innovative and well-establishedresearch methods including observations, assessments, surveys, and reports todrive learning and adaptive management.
  • Oversee learning and adaptive management capacity-buildinginitiatives.
  • Actively support internal and external learning processes,including activity implementation (and events) debriefing, identifying and analyzinglessons learned from technical activities.
  • Monitor progress by leveraging analytics to assess theimpact, engagement, functionality, and effectiveness of knowledge managementstrategy
  • Carry out additional responsibilities as assigned
  • Qualifications

  • Bachelor’s degree in communications, information technology,management, organizational development, or related field and at least six yearsof relevant experience in knowledge management and in facilitatingmultidisciplinary learning and adaptive management efforts with a demonstratedtrack record of increased responsibility;
  • or master’s degree in related fieldand at least three years of relevant experience.

  • Excellent organizational skills and attention to detail.
  • Strong system thinking, analytical and problem-solvingskills.
  • Excellent computer skills. Strong command of Microsoft 365and SharePoint preferred
  • Experience using knowledge management systems
  • Expertise in learning and adaptative management approachesand methods and their practical application
  • Extensive and deep knowledge of complex development sectorsand problems, especially public supply chain management systems in Nigeria orsimilar, and the challenges of applying traditional monitoring, evaluation, andlearning models to these areas
  • Thorough knowledge and demonstrated experience applyingdesign thinking principles and tools to solve implementation challenges
  • Demonstrated experience in facilitating multi-stakeholder,multi-sectoral learning, and adaptive management efforts.
  • Demonstrated experience developing content and coordinatinglearning events, and applying diverse adult and organizational learningincluding coaching, mentoring, peer-to-peer, and others.
  • Values-driven and exceptional integrity, including ensuringa safe working environment and equal opportunities for all
  • Excellent research and analytical skills, a capacity towrite clearly and persuasively (including to non-technical audiences), andfirst-class communication skills.
  • Reporting

    The Manager, Learning and Knowledge Management will reportdirectly to the Senior Manager LKM&SC.

    Supervisory Role

    The Manager, Learning and Knowledge Management willsupervise an LKM&SC Regional Officer

    Working conditions

    This is a long-term position based in Abuja, Nigeria.

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