Customer Service Supervisor
DAGNET SYSTEMS
Lagos
2d ago
source : BetaJob

Job Details

Job Title : Customer Service Supervisor.

Job Description :

A Customer Service Supervisor oversees, leads and trains a company’s service staff. They investigate and solve product and service complaints.

A Customer Service Supervisor will build a strong team and shape staff behaviors to accomplish desired results.

  • Training staff in areas of customer service and company policies.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Monitoring and authenticating returns, exchanges and voids.
  • Investigating and solving customer service complaints.
  • Ultimately, they help in assisting with development and implementation of service policies, and explaining these to staff and customers as well as
  • maintaining documentation pertaining to customer service department activities.
  • Requirements

    If you have proficient knowledge of customer service, and standard office practices and procedures or 1+ years work experience in similar position.

    we’d like to meet you.

    Method of Application :

    Interested and Qualified candidates should forward their CV to : vacancies.dagnetsystems gmail.com using"JOB TITLE" as the subject of the mail.

  • adsbygoogle window.adsbygoogle ).push( );
  • Company Description

    DAGNET SYSTEMS- We deliver the world’s finest IT solutions to our customers, supported by a network of engineers, an expert back office team, and our own meticulous attention to detail, the result is a first class service, a rapid response to any request and around the clock dependability.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form