Group Head, Corporate Support Services
Phillips Consulting
Abuja, Federal Capital Territory, Nigeria
1d ago


Our client, a leader in the Information Technology and Services Industry is seeking to fill the position of Group Head, Corporate Support Services .

The Group Head, Corporate Support Services will contribute to long term profitability and sustainability by overseeing the provision of cost effective and highly efficient non-finance support services to the company’s core business units.

These support services will include Human Resources & Administration, Finance & Accounts, Marketing Brand & Corporate Communications and Technical Procurement.

Key Responsibilities

  • Advise and provide insights to the MD / CEO and Board on the formation, development and application of policy and strategic decisions relating to Corporate Support Services.
  • Ensure the establishment of strategies and plans to ensure effective management of the company’s human, physical and financial resources to ensure maximum utilisation and the delivery of efficient.
  • effective and high-quality service.

  • Oversee the institutionalization of a culture of customer focus and high performance across the company’s support functions.
  • Coordinate the process of developing and monitoring the delivery of annual budgets for the company’s Support functions.
  • Engage with the Board and Senior Management team to facilitate the provision of the required resources and decision-making traction on initiatives within the support group.
  • Agree strategy execution performance targets and evaluate performance of subordinate functional unit heads; and work to create an enabling environment to facilitate delivery on individual and team targets.
  • Recommend to the Senior Management team and make the business case for the most effective and cost-beneficial delivery model for providing Corporate Support Services (including outsourcing options) to achieve the company’s strategic ambitions and targets.
  • Liaise with Legal & Regulatory Compliance to define contractual terms and conditions and employ best practice in vendor contracting and negotiating to minimise risk exposure and maximise value.
  • Liaise with Management to review and approve all policies and procedures for the Group Support Services functions (HR, Admin, Finance & Accounts, marketing brand and corporate communications, general and technical office procurements) in line with leading practice and standards.
  • Review reports from subordinate functional heads within the Corporate Services function and provide periodic updates on performance to the MD / CEO.
  • Requirements

    Skills and Competencies

  • Cross functional knowledge in HR, Admin, Technical Procurement, Marketing Brand & Corporate Communications, Finance & Accounts
  • Performance management & reporting
  • Financial management
  • Budgeting
  • Knowledge of applicable accounting software
  • Leadership & people management
  • Numerical, analytical & problem-solving
  • Communication (Written, Verbal)
  • Attention to detail
  • Planning, organising & control
  • Education / Professional Qualification / Experience Requirements

  • Minimum of first degree in a relevant Social Science or Business degree or any related discipline.
  • MBA or a Masters’ in related discipline is an added advantage.
  • Professional certifications e.g. Institute of Chartered Accountants of Nigeria (ICAN).
  • Association of Chartered Certified Accountants (ACCA).
  • Certified Financial Analyst (CFA) is required.
  • Other relevant certification such as Chartered Institute of Personnel Management, or membership of the Nigerian Institute of Management will be an added advantage.
  • Minimum of fifteen (15) years’ cognate experience in related field with at least 3 years spent in a Senior Management level.
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