Our client is one of the top qualitysecurity services in Nigeria. They lead the West African security solutionsmarket, focus on delivering valued solutions across the industry’s valuechain as the number one integrated safety and security solutions group.
They are inneed of Head Information Technology.
The Head of Information Technology is responsible for conceptualising, developing andimplementing ICT Strategy, systems, plans and policies.
The position holder will ensure that the company’ IT platform / infrastructure provides the framework, support and capabilitiesessential for superior service delivery.
The Head, Information Technology will be responsible for ensuring IT strategy not only incorporates developing effective business solutions and services with the underlying infrastructure but that it helps the organisation in delivering appropriate technology enabledsolutions.
A key aspect of this role is the effective management of the company’s on-line help desk to support flawless IT service delivery capabilities.
SPECIFIC DUTIES & RESPONSIBILITIES
Conceptualize,develop strategy for and oversee the design and implementation of major systemsinitiatives; manage / oversee multiple, concurrent and often disparate tasks forprojects involving innovative applications and dissimilar systems, as well asdatabases and highly complex system integration;
Provideauthoritative technical and policy advice to the management teams and strategic partners onsystems development in a changing business environment and the implications ofvarious alternatives, as well as on business applications and other relatedissues
Identify and plan for future needs; develop and disseminate bestpractices;
Developinginnovative solutions to resolve intricate problems that impact critical areasof the Company’s work and ensure the development of standards, procedures andpractices to secure a stable and effective systems environment;
Leadingand directing teams of information systems officers; planning and allocate workassignments
Preparing and monitoring budget, work programme and spending plan;
Ensuringthe company’s computer and communication systems are properly maintained at alltimes
Ensuring the adequacy of source code control
Providing proactive and responsive support to end users
Coordinating the company’s software development activities
Facilitatebusiness process reengineering initiatives ensuring appropriate integrationwith appropriate user departments / units
Procurement of computer hardware / software as required
Allocateand distribute IT resources company wide with regard to critical resourcerequirements of various department / units
Disasterrecovery management / planning
Eliminate / minimize downtime / disruptions to service delivery due toIT
problems / issues
Setup, control and oversee Help desk support services
Monitor and evaluate the performance of subordinates.
KEY PERFORMANCE INDICATORS
Effectiveness of IT infrastructure and deployment
Downtime due to IT failure
General IT framework / strategy
Effectiveness of support of various company applications
Responsivenessto user / software maintenance support
Quality of disaster recovery procedures / contingency plan
Quality of systems administration
Levelof source code protection
1st degree inComputer Science, Computer Engineering, or other related area.
8- 10years cognate work experience, 5 years of which must have been at Senior
Management level in a reputableorganization / Institution
KNOWLEDGE & SKILLS REQUIRED
Telecoms and Database Management
Analytical Thinking & Conceptualisation
Budgeting& Budget Monitoring
Leadership / Supervisory
Customer Focus / Service Orientation
Oraland Written Communication