Shopper Insights Manager
Coca Cola
Lagos, Lagos NG
6d ago

Shopper Insights Manager

What You'll Do for Us

Shopper insights

Leads development of shopper understanding with focus on key Africa operating unit channels and shopper journey. Generate key shopper insights by channel.

Ensure that key category, and shopper marketing plans are reflective of changing shopper need states and behavior.

Lead the mining of digital shopper insights and work closely with the Customer and Commercial and Integrated Marketing teams to drive the execution of digital and ecommerce plans.

Model and promote a shopper-first mentality throughout the organization through active immersion, communication of consumer and shopper learning, and sharing of insights.

Devise, manage and deliver insights to Inter to support package design, design guidance and standards and apply thinking marketing around consumer journey (Experience Orchestration and Experience Consistency).

Commercial Insights

Partner with the Category Leads and the Customer and Commercial leads with clear actionable commercial insights based on primary sales, channel, pack, price linked analytics.

Lead all ad hoc research projects across categories that include price, pack or channel variables example conjoint studies.

Provide strategic oversight and guidance to business plans, growth forecasts, brand strategies and new product launch plans for all brands in Africa Portfolio.

  • Carry out duties equally through her / his team (including situational coaching and talent development) and individually;
  • and interacting regularly with the Insights Lead, Insights Team, Global Insights lead, Marketing Lead and broader marketing and Customer &Commercial teams.

    Qualification and Requirements :

    Bachelors degree in Marketing or related fields

    5+ years of senior leadership experience including Market Research, Shopper insights, Commercial Analytics preference for additional Marketing, Innovation, experience.

    Knowledge in Market research techniques

    Knowledge in Insight approaches, trends and latest industry thinking Marketing execution experience.

    Be a key partner with business and P&L owners to enable better decision making founded on deep consumer, macro forces and commercial insights.

    Provide customer support to brands and Operating Unit to enable brand equity building and consumer relationship building, recruitment and loyalty across TCCC portfolio.

    What We Can Do for You : You will be part of the Africa team where teams are the new heroes and our leaders that are inclusive orchestrators.

    Together, in pursuit of our Company Vision to craft LOVED BRANDS, done SUSTAINABLY, FOR A BETTER SHARED FUTURE, we will :

    Make our CULTURE Code inevitable

    Build winning CAPABILITIES

    Change the DNA of our organization to becoming ADAPTABLE

    We are doing our best to create a seamless candidate experience for you as you apply for roles within the company. Due to the high volume of vacant positions, the recruitment process may take longer than usual and there may be a longer delay between application and interview.

    We appreciate your patience.

    Our Purpose and Growth Culture :

    We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

    We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

    We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve.

    We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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