Client Service Officer
Owens and Xley
lagos, NG
1d ago
source : Mrjobsnaija

Owens and Xley's job vacancy, Career and Recruitment

Job title : Client Service Officer jobs in Lagos Job Location : Lagos Deadline : February 14, 2022

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  • Location : Ikoyi, Lagos.

    In this role, you will be responsible for welcoming and attending to the companys clients in the most friendly and professional manner, processing payments and managing customer database.

    Responsibilities :

  • Answer and direct phone calls in a polite and friendly manner
  • Welcome customers in a warm and friendly manner
  • Explain the companys service offers to customers and answer any questions they may have
  • Process payments and package products purchased by customers
  • Liaise with the Business Manager to schedule customer appointments
  • Maintain an updated database of all customers at the company
  • Operate standard office equipment on a regular basis, including a POS machine, printer machine, wax stamp, and order managing systems
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system
  • Requirements :

  • BSc / BA in Business Administration or relevant field
  • 1-2 years experience as a receptionist or related field
  • Proficient computer skills
  • Proficiency with MS office tools such as Word, Excel and PowerPoint
  • Good understanding of office administration and basic bookkeeping practices.
  • Excellent decision-making.
  • Good interpersonal and communication skills
  • Strong people skills
  • Courteous and polite in mannerism
  • Excellent organizational skills
  • Good time-management skills.
  • High degree of accuracy and attention to detail
  • Bright, friendly and personable
  • Well groomed, confident and professional
  • Flexible and mature in approach with ability to work unsupervised
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Client Service Officer in Lagos
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