The Collections Officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible and prepare reports on the movement in debtors balance.
You may also be required to institute legal action when payments are not made.
K EY RESPONSIBILITIES
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Preparation of periodic reports (Daily, monthly, and annual reports)
Bachelor’s Degree in Accounting, Business, Economics, Finance, or a related field
2 years of experience in a business or finance environment. Experience in Retail and / or Production Industry is a plus
Skills & Attributes
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization.
Have outstanding mathematical skills
Work well with people, aggressively anticipate impacts of workload / issues to team deadlines and have a very positive work attitude including a willingness to work long hours during peak periods
High level of integrity and dependability with a strong sense of urgency and results-orientation.
High attention to detail
Knowledge of Trend Analysis
Good organizational skills
Critical thinking and problem-solving skills
PC proficiency and advanced working knowledge of Microsoft Excel, Word and PowerPoint, Google and ERP accounting application is Compulsory.