Our client is an Internet Services Provider and they have an opening for an Sales Officer (Wireless and Fixed Line) in Abuja.
The ideal candidate will manage and develop sales of wireless and Fixed Line internet solutions to customers in a pre-defined cluster.
In addition to their responsibilities for bringing new customers, Sales officers are custodians for retention and servicing the clients’ needs during their life cycle.
They also have responsibility to ensure subscription revenue is achieved as per Annual Operations plan for designated coverage clusters.
The role of Sales Officer-Fixed Line and Wireless is an executive position and reports to Regional Head.
Lead Generation, Lead Management, selling skills and extensive sales knowledge are required to succeed in this position.
One also has to have sales experience, particularly in a person-to-person setting.
Cold Calling in designated coverage cluster
Generate Leads and Manage Funnel of Hot / Warm / Cold calls for Sales
Create Sales Pitch and related communication materials
Work with Regional Head-Sales on sales and marketing Plan
Conduct Sales Meetings with Clients
Maintain an update of communication with clients
Sales Officer-Wireless and Fixed Line requires many soft skills with an understanding of technical aspects.
Developing sales pitches and materials using self-conducted market analysis
Make use of sales management techniques
Liaise with Customer care team to monitor client communications and life cycle management.
Develop, build, and manage a client base
Handle the sales process at each stage from quote to purchasing to fulfillment and follow up
Work with the Marketing Dept. to develop and execute Residential Sales initiatives
Prospect new clients via sales calls, direct mail, email and networking events
Follow up on leads generated through walking out, research and promotional events
Participate in trade shows, conferences, and community events to help promote the residential sales programs
Investigate and troubleshoot customer service related issue
Basic Selling Skills
Customer / Client Life cycle Management
Planning & Organizing Skills
Accountability & Dependability
Creative and Innovative Thinking
High Energy and Manage Stress
Bachelor’s degree in Business Administration, Business Management, Statistics or a related field.
3 - 4 years of relevant sales experience
Direct sales experience from Banking, Insurance, Media (Ad Space Selling), E-Commerce sector preferred.
Ability to work independently and without supervision
Tools - CRM Software, Spreadsheets, Adobe PDF Suite etc.