Project Manager, Warehouse Management
Jumia Group
Nigeria
5d ago

Jumia is the leading pan-African e-commerce platform, present across 14 countries in Africa. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use Jumia’s platform to better reach and serve consumers.

The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, which facilitates transactions among participants active on the Jumia platform in selected markets.

On the marketplace, more than 80,000 sellers offer a broad range of goods and on-demand services.

Jumia Logistics facilitates the delivery of goods in a convenient and reliable way, leveraging an extensive network of third-

party logistics service providers, seamlessly integrated through the Jumia proprietary technology platform.

JumiaPay offers a safe and easy solution to facilitate online transactions on the Jumia platform, with the intention of integrating additional financial services in the future.

Job description

You will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality. Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

  • Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvement
  • Work with Country Manager to identify performance gaps, prioritize and manage improvement roadmap
  • Through robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity i.
  • e. Optimizing warehouse and Jumia Express operations

  • Improve main KPIs : Vendor Net Promoter Score, Vendor Satisfaction Score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller ops
  • Support delivery of operational consistency across the supply chain through both process and technology
  • Participate in implementing lean management practice across Jumia Services globally
  • Work with business and broader Ops team to ensure initiatives are appropriately prioritized and supported
  • Participate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.
  • Required skills and abilities

  • Supply-chain
  • Logistics-Management
  • Data
  • Project-management
  • Time-Management
  • Process-Management
  • Analytical-skills
  • Business-Management
  • Microsoft-Office
  • Management
  • Apply
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