Sales Manager - Groups & M & E
Radisson Hotel Group
Lagos, Nigeria
3d ago
source : Fuzu

Job Description

  • Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales?
  • Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

  • Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests.
  • As Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
  • Interested then why not say Yes I Can! as we are looking for passionate people just like you!
  • Requirements

  • Experience in sales
  • Minimum of 3 years of experience.
  • Strong supervisory and managerial skills with a handson approach and leadbyexample work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions with proven problemsolving capabilities offering support where required
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experience of working with IT systems on various platforms
  • Strong communication skills.
  • Key Responsibilities

  • Supports the smooth running of the sales department, where all aspects of the hotel’s proactive sales initiatives are delivered and total revenue maximised
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Delivers on plans and objectives where sales initiatives & hotel targets are achieved
  • Supervises the sales team fostering a culture of growth, development and performance within the department
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required.
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