The Role The Capacity-Building Officer will be responsible for adapting, localising, delivering and monitoring CLEAR Global / TWB’s capacity building for humanitarian workers, community leaders, and community workers.
The Capacity-Building Officer will be expected to support community leaders, translators, interpreters, field workers and volunteers of humanitarian agencies providing services in northeast Nigeria as well as working to raise awareness of the language barriers present in the response overall.
This role will involve increasing the capacity of community leaders, translators, interpreters, field workers and volunteers to bridge the communication divide between the affected population and the humanitarians working to serve them through effective engagement with and promotion of clear 2-way communication with the affected population.
Degree (or recognized formal qualifications) in education or social sciences
3+ years of demonstrated experience delivering training and facilitation in a linguistically diverse environment
Experience in working on capacity building, particularly with local leaders and women leaders
Fluent command of Hausa and English required,
Knowledge of Kanuri and other languages of northeast Nigeria a plus
Willingness to travel to insecure locations for work
Experience delivering Training of Trainers (ToT) content
Formal teaching experience a plus
Demonstrated community outreach a plus
Track record of working with small teams
Familiarity with the translation, language or content industries a plus
Capacity building program development
Capacity building / training needs assessment
Adapt / localise existing curricula
Work with the team and to review existing initiatives
Identify gaps and proposed capacity building program and / or delivery method and as well as working to ensure materials are appropriate for the local context
Implement all training and capacity building efforts
Support consolidation of field and desk linguistic research
Take direct responsibility for all capacity building sessions, for example, from participant identification to training delivery, logistical arrangements, ensuring costs are covered, to providing training reports, etc.
Strengthening local accountability and community engagement
Working with local leaders, emerging leaders, and civil society, and in coordination with the CEA Working Group, the capacity building officer will identify and strengthen local accountability and community engagement mechanisms through
workshops on community engagement, effective communication, and accountability
training on working with and getting information to and from relevant stakeholders
providing regularly updated multilingual information,
Access to digital tools for information sharing, Attention will particularly be given to building capacity for the inclusion of women and girls, the elderly and vulnerable.
Monthly dissemination of key information in 9 languages in text and audio format , initially based on sector priorities, and moving to responding to feedback from the dashboard and the local leaders themselves;
Production of community engagement information, tools and materials.
Monitoring, evaluation and impact documentation and ongoing support
Contribute to designing and implementing participant, session and project evaluation tools
Responsible for tracking all capacity building-related activities
Work with the programme team and participants to determine the need for follow-up support.