Microsoft Nigeria If you have unique experiences, skills and passions-and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential.
Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.
Job number : 733915
Kenya, Nigeria, Turkey, South Africa, Jordan
Profession : Services
Role type : Individual Contributor
Employment type : Full-Time
Travel : 0-25 %
Are you motivated every day to empower others to achieve more through technology and innovation?
This is where ideas get transformed into technology :
Based on the size and scale of our services business, we have multiple disciplines available including :
Consultants are strategists who work closely with information technology decision makers and business owners who come to Microsoft for specific and unique solutions.
Our consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers deploy their solutions.
This role requires a breadth of technology knowledge and the ability to implement a solution by mapping a customer's business problems to a technology solution.
As a Support engineer, you will be on the front lines of our customer support efforts. You'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.
Using your technical expertise, analytical problem solving skills, and passion for customers, you'll take on critical situations in technically challenging circumstances.
Your willingness to travel on short notice is essential.
A Technical account manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business.
You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.
You will provide valuable on the operation and optimization of their IT infrastructure through quality Service Delivery Management.
If something unexpected occurs after a Premier customer has deployed a Microsoft product, you will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure there's either operational improvement for the customer or a product improvement underway at Microsoft.
The Account Technology Strategist (ATSs) are our enterprise customer's chief architects. Acting as a chief architect offers a high profile, customer-facing role that is the primary technical face and orchestration point for enterprise customers.
Successful ATS' have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies.
As an ATS you must relish the opportunity to build and maintain trusted advisor relationships with technical leads at some of America's largest organizations including CIOs, CTOs, Enterprise Architects, and IT Directors.
You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers.
The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well scoped to achieve sustainable business results.
ATS' champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts.
The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.
Technical Specialist (TS) drive the technical motions within sales driving specific solution area revenue and market share.
Based on the tremendous opportunity of digital transformation across every individual and organization, we focus our broad portfolio of assets and go-to-market efforts across four key solution areas : Modern Workplace, Business Applications, Apps & Infrastructure, and Data & AI.
As a TS, you work alongside Business Development and Solutions Architect teams who source, generate and qualify opportunities within the sales lifecycle.
TSs enable, manage, and implement, cutting edge and legacy technologies in large enterprises.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work :
Min Required Experience :
Min Qualification : Not Specified
Desired Courses : Not Specified
Other Requirements :
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .