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About Microsoft’s Job offer
Job title : Customer Success Account Manager Intern (Undergraduate Student) Technical Consulting & Client Success
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Job number : 847861
Locations : Istanbul Turkey, Johannesburg (MEA-HQ) South Africa, Nairobi Kenya, Lagos Nigeria, Dubai (MEA-HQ) United Arab Emirates, Kuwait, Egypt, Oman, Qatar
Profession : Sales
Role type : Individual Contributor
Employment type : Internship
Mission / Overview
We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.
You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations.
You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.
Do you want to support others to succeed and operate in a highly collaborative and global environment? If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job.
The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies.
You are front and center with our customers supporting their digital journey and empowering them to achieve more!
CSAMs partner with customer and Account Team to prioritize and plan customer engagements and programs, driving outcomes to improve the health, performance, and business capabilities of the prioritized workloads.
CSAMs drive orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs.
The CSAM also tracks, escalates, and plans for the remediation of technical blockers and provides engineering feedback to further our product and solutions, as appropriate.
Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work :