Operations Specialist
Bolt
lagos, NG
4d ago
source : Mrjobsnaija

Bolt's job vacancy, Career and Recruitment

Job title : Operations Specialist jobs in Lagos Job Location : Lagos Deadline : February 06, 2022

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  • Category : Ride-hailing Operations

    Job Summary

  • We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our Nigeria ride-hailing operations.
  • You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
  • Job Description

    Your daily adventures will include :

  • Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
  • Collaborating with local operations and other local / HQ teams to collect and action on feedback gathered from the driver community
  • Hands-on supply management in Nigeria - working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
  • Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
  • Develop and execute strategies / initiatives to increase positive engagement with the driver community
  • We are looking for :

  • You have 2+ years experience in an analytical position
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organised
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth.
  • You will get extra credits for :

  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business
  • Why youäó ll love it here :

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • Youäó ll be surrounded by the most friendly, supportive colleagues you can imagine.
  • As we grow, so will you! Boltäó s fast-paced, challenging environment offers you great opportunities for professional development.
  • Youäó ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring weäó re all up to speed and moving forward as one.
  • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
  • Administrative / Management jobs in Nigeria *Administrative / Management jobs in Lagos *Operations Specialist in Lagos
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