Summary : Establishes principles and practices for organizational learning that lead to more effective SRHR programming at scale across Pathfinder programs globally.
Fosters collaboration, continuous learning, and adaptive management with culture, tools, and institutionalized processes.
Serves as an expert in organizational learning and knowledge management. Works with Pathfinder staff and key stakeholders to reduce duplication and maximize effectiveness through coordinating efforts, sharing knowledge, and enabling adaptive course corrections during program implementation.
Creates opportunities for others exchange both explicit and tacit knowledge and apply learnings directly to improve practice.
Key Job Outcomes :
Internal Culture : Sets and shapes a culture of program learning that directly feeds improvement of program effectiveness, scope, and scale.
Works closely with other business units to imbue learning methodologies and practices to enable a culture of learning.
CLA Planning and Implementation : Supports Pathfinder program and MEL staff globally with tools for planning and implementation of CLA, encouraging participation from beneficiaries, stakeholders, and partners throughout the CLA approach.
Fosters adaptive management with appropriate feedback loops, documenting and packaging explicit and tacit learning for internal and external audiences.
Fosters adoption and promotion of the CLA framework / s by global MEL staff as well as global program and technical staff.
Training and Education Development and Delivery : Designs, develops, and delivers relevant training to Pathfinder staff and MEL staff.
Leads CLA and informs knowledge expertise across teams, business units, and key stakeholders.
Systems, Policies, Standards, and Guidelines : Establishes global standards for CLA and promotes CLA with codified tools and methodologies to foster best practices supporting all Pathfinder staff from proposal design through implementation.
Sets standards for CLA within projects and at country level.
Knowledge Management : Develops and manages a Pathfinder Atlas data hub as a global resource to provide evidence for planning, tracking, projecting, and learning from Pathfinder’s work.
Supports program and technical staff by promoting use of dashboards, quarterly convenings, and consistent opportunities for review and learning.
Resource Management : Informs recruitment of global MEL and CLA staff, especially in specific projects. Works with global MEL staff to identify resources, including contractors and consultants for CLA tools and processes that require expertise outside of Pathfinder.
External Engagement and Global Leadership : Actively participates in and contributes to CLA communities (e.g. Global Health Knowledge Collaborative) to showcase Pathfinder’s leadership in CLA.
Incorporates learning from external partners into Pathfinder’s approaches.
Minimally Required Job-Specific Competencies :
Learning : Proven ability to design, implement, and manage learning and adaptive management approaches at a project, country, and organizational level.
Facilitation : Mastery of skills in facilitation, including proven ability to facilitate group decision-making, problem-solving, and complex learning.
Knowledge Management Systems : Mastery of skills in organizational learning, knowledge management system development, implementation, evaluation, and improvement.
Proven ability to build feasible systems and linkages in low-resource settings.
Adult learning : Proven knowledge and application of adult, experiential learning and capacity development theory, techniques and methodology.
Proposal Development : Advanced skills in proposal development from concept to full proposal and resource mobilization.
Sexual and Reproductive Health Rights Services : Deep knowledge of family planning and reproductive health principles, practices, and services including program strategies and indicators, and the latest professional developments in SRHR, including special challenges faced in the developing world, and related measurement issues.
PC Applications : Proven ability to design and build knowledge management platforms.
Change Leadership : Ability to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
Presentation Skills : Proven ability to make presentations on results to small and large groups.
Community Relations : Mastery of skills in facilitating work relationships between partners, government officials, and communities.
Minimally Required Organizational Competencies :
Software Applications : Advanced knowledge of MS Excel, PowerPoint, Word, Teams, and SharePoint.
Languages : Proven written and oral skills in English required; French preferable.
Self-Management and Teamwork : Ability to work independently or as a member of the team, ability to work with people from different cultures, ability to thrive in a matrixed organization, ability to be detailed-oriented, and ability to manage stress effectively in a fast-pace environment.
Communication and Influencing Skills : Proven ability to influence others, including donor agencies and local partners, through diplomacy and proven oral and written communication skills.
Passion for Sexual and Reproductive Health Rights : Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
Matrix Management : Ability to thrive in a matrixed organization.
Confidentiality : Ability to maintain confidentiality on work-related matters.
Minimally Required Education, Training and Experience :
Master’s degree (or equivalent) in international education, human development, organizational development, public administration, social sciences or a related field, or a combination of education and experience that yields the required competencies.
10 years of progressively responsible experience in a similar or equivalent role.
Experience in education, training, and / or facilitation.
Experience living or working in low- and middle-income countries.
Experience supporting global health or development implementation.
Experience with SharePoint or other content management system.
Experience managing and supervising staff.
Other Information :
Travel required (up to 30%) when safe to do so
Must be eligible to work in the US
Uses cellular and desk phone and video conferencing tools, laptop or desktop computer
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)