Operations Specialist - Bolt Nigeria
Bolt Nigeria
Lagos
4d ago
source : BetaJob

What you'll be doing

  • Support all Bolt's Food Delivery operations in the city
  • Create and optimise processes scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
  • Analyse data you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users, couriers and restaurants
  • Onboard new restaurants on Bolt Food platform : upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
  • Support existing restaurants : solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
  • Onboard new couriers training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
  • Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.
  • Requirements

  • Have 2 years experience in an analytical position
  • Have a data-driven analytical mindset (good Excel skills are a plus)
  • Amazing negotiation and communication skills in English
  • Be a hustler, not stopping after 20 obstacles a day
  • Be passionate about new technologies and food tech
  • You’ll get extra credit for :

  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business
  • Benefits

  • Motivating compensation motivational base pay and company stock options
  • No corporate BS we’re moving too fast for that
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team, plus regular team events
  • Flexible working hours as long as you get the work done
  • Impactful work you’ll have a rare opportunity to build a product literally used by millions of people across the world.
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