Learning Facilitator (Retail)
Old Mutual Plc
lagos, NG
2d ago
source : Mrjobsnaija

Old Mutual Plc's job vacancy, Career and Recruitment

Job title : Learning Facilitator (Retail) jobs in Lagos Job Location : Lagos Deadline : September 28, 2022

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  • Key Focus

    This role facilitates and assists with delivery, design, development and assessment of learning interventions. The incumbent is individually accountable for achieving results through own efforts.


  • A facilitator with an adequate level of skill and knowledge regarding learning. Facilitates Learning interventions.
  • Assists with the design and implementation of learning interventions.
  • Customises and / or updates existing learning material based on business needs.
  • Assists with Learning Assessments.
  • Reports on the strengths and shortcomings of the learning events.
  • Assists with the improvement of learning Interventions when and if required.
  • Performs general learning administration.
  • Resolves queries about process issues relating to Learning practices.
  • Provides process support on HR issues as part of a segment / business unit Learning team, or a centralised Learning area.
  • Deals with personal and sensitive information that always necessitates confidentiality.
  • Reports on the strengths and shortcomings of the learning events.
  • Improves learning Interventions when and if required.


  • Learning Delivery :
  • Conducts knowledge / skills assessment for each learning intervention, including formative and summative assessments.
  • Ensures all related learning data is captured.
  • Ensures all processes related to Learning interventions are completed.
  • Manages and reports on all learning data.
  • Facilitates formal, informal, standardized, and customized learning interventions.
  • Facilitates Financial Education delivery / Engagements
  • Data Analysis :
  • Compile HC data and metrics from the human resource information system (HRIS)
  • Work extensively with data and gather essential insights that drive business administration decisions
  • Prepare reports of data results and present finding to the team
  • working with cutting-edge technological tools to provide thorough data analysis and assisting senior HR professionals in crucial decision-making
  • Human Capital Administration :
  • Resolves queries about process issues relating to Human capital practices.
  • Performs general Human capital and learning administration.
  • Deals with personal and sensitive information that necessitates confidentiality at all times.
  • Personal Effectiveness :
  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of three (3) months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.
  • Learning Effectiveness :
  • Analyses trends related to learning evaluation, effectiveness and quality of the learning intervention.
  • Reports on the strengths and shortcomings of the learning interventions and recommends improvements.
  • Provides stakeholder feedback or reports on learning intervention as required.
  • Learning Design :
  • Assists with training needs analysis for specified areas.
  • Assist with the development and / or adaptation of existing learning material.
  • Obtains quality approval for learning material prior to formal implementation.
  • Qualifications and Experience

  • A first degree or its equivalent
  • Relevant Learning certification
  • Excellent communication skills (verbal and written)
  • Interpersonal and time management skills
  • Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook)
  • HR related study or experience of 3 years is an added advantage
  • Diploma (Dip)

  • Human Resources jobs in Nigeria *Human Resources jobs in Lagos *Learning Facilitator (Retail) in Lagos
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