customer service officer
Lagos, Lagos, Nigeria
1d ago
source : Fidanto

Multalink is one of the leading national and international freight forwarding relocation and project logistics management companies delivering cost 45 effective solutions throughout Africa Middle East and Europe It started as a small firm in 2002 but officially commenced its activities in 2013 br Job Description br Customer invoice enquiries br Customer database management br Handling of customer s complaints and ensure corrective actions are initiated thus preventing that same mistakes happening again br Act as in 45 house sales back 45 up br Ensure arrival notices are sent timely br Handling customer enquiries and issues for segmented and non 45 segmented customers br Inter and intra department coordination br Attend to mail communications 45 ensure prompt and effective communication br Ensure clear differentiation between internal correspondence and external correspondence br Special Skills Required br Communication and probing skills br Ability to multi 45 task br Excellent IT skills br Problem solving skills br Inter Personal skills br Reporting writing reporting skills br Min of OND certificate

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