Program Director : ADAPT Program - Maiduguri, Nigeria
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development and conflict mitigation.
With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
With the financial assistance from OFDA and FFP, Mercy Corps currently implementing a multisector intervention focusing on emergency WASH, Shelters,
NFI, Cash and food to displaced populations and host communities in several LGAs in the northeast. All Mercy Corps interventions in Nigeria are implemented in a conflict, protection and gender sensitive manner.
General Position Summary
The Program Director - ADAPT will directly oversee the implementation of an anticipated award from USAID’s Bureau for Humanitarian Affairs.
S / he will manage humanitarian managers and coordinators, as well as work closely with Technical Advisors, providing strong leadership and ensuring proper coordination in order to operate effectively and deliver on the projects’ intended impact.
S / he will help in program scale up or expansion by eliciting new funding, increasing visibility and communicating the impact of our programming to donors and partners.
The Program Director will serve as a strong resource for Mercy Corps Nigeria’s Humanitarian programming in the NE, represent the interests of the agency and partners, and ensures all parties are working effectively and efficiently.
S / he should be well versed in the Northeast Nigerian context, detail oriented, and have excellent planning and strategic thinking and reporting skills.
S / he will also be experienced in networking and donor representation. S / he will be an effective communicator with exceptional team building and coordination skills.
Essential Job Responsibilities
Strategy and Design
Report on program progress, obstacles and recommendations as required and produce regular updates and success stories for dissemination to donors.
Identify opportunities to integrate and incorporate conflict prevention and peace building in to the ADAPT program
Identify gender priorities and approaches to address program needs and share learnings among team and senior leadership
Support a cohesive team spirit and culture among staff and delegate functions and responsibilities to them while ensuring achievement of program objectives.
Supervise, provide leadership, mentor and build the capacity of staff in program / project design, implementation, monitoring, evaluation, and management that creates a working atmosphere conducive to professional growth and development of excellence at all levels.
Maintain effective and positive internal communication with Mercy Corps staff in all field offices, this includes ensuring open and harmonious communication all of the different departments, offices, and programs.
Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Hire, orient and lead team members as necessary.
Finance & Compliance Management
Ensure compliance and transparent use of resources in compliance with donor and Mercy Corps regulations.
Ensure compliance with security procedures and policies as determined by country leadership.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility : Directly line-manage the Senior Program Manager, MEL Coordinator, and Field Program Coordinators for the ADAPT program.
Indirectly supervise a team of sector coordinators, officers, and assistants.
Reports Directly To : Country Director (or Director of Programs)
Works Directly With : Technical Advisors, Deputy Country Director, Program Quality and Development Director, Field Managers, Operations and Finance.
Knowledge and Experience
Demonstrated ability to function as a social entrepreneur and proven success with building, managing and leading a team of professionals and the ability to function as a team player among peers.
Effective verbal and written communication, organizational, and prioritization skills are necessary.
History of working effectively and respectfully with host country government, the private sector, and NGO partners in complex environments.
Technical understanding or expertise in emergency WaSH, NFI, Shelter, Nutrition and cash modalities.
Prior work experience in Africa strongly preferred; an ability to work comfortably, effectively and creatively within the cultural environment of Northeast Nigeria and areas of poor security required.
Experience using systemic monitoring and gender / conflict sensitivity techniques and dynamism in working with multicultural team environment