Customer Service Supervisor
3d ago

Job Details

Job Title : Customer Service Supervisor.

Job Description :

A Customer Service Supervisor oversees, leads and trains a company’s service staff. They investigate and solve product and service complaints.

A Customer Service Supervisor will build a strong team and shape staff behaviors to accomplish desired results.

  • Training staff in areas of customer service and company policies.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Monitoring and authenticating returns, exchanges and voids.
  • Investigating and solving customer service complaints.
  • Ultimately, they help in assisting with development and implementation of service policies, and explaining these to staff and customers as well as
  • maintaining documentation pertaining to customer service department activities.
  • Requirements

    If you have proficient knowledge of customer service, and standard office practices and procedures or 1+ years work experience in similar position.

    we’d like to meet you.

    Method of Application :

    Interested and Qualified candidates should forward their CV to : vacancies.dagnetsystems using"JOB TITLE" as the subject of the mail.

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  • Company Description

    DAGNET SYSTEMS- We deliver the world’s finest IT solutions to our customers, supported by a network of engineers, an expert back office team, and our own meticulous attention to detail, the result is a first class service, a rapid response to any request and around the clock dependability.

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