INTRODUCTION : -
Head of Operations job opportunity is available at a Reputable Company for individuals who possess relevant qualifications.
This role is responsible for the establishment and implementation of policies, strategies and the general management of the company.
The position is also responsible for overseeing the core business, product & service innovation / marketing.
The establishment of an effective risk management platform for safeguarding organization assets and return on investment.
DUTIES AND RESPONSIBILITIES : -
Management and implementation of organization brand strategies
Management of Financial and performance targets for the Operations Division
Executive Board advisory for organizational performance management
Deployment of strategies for business development
Implementation of quality assurance strategies for efficient service delivery to ensure return on investment.
Implement an effective customer relationship management mechanism to enhance customer satisfaction.
Management of an accurate and reliable database for organizational enrollees and services in line with NHIS guidelines.
Preparation of periodic regulatory reports for Executive Management / Board and remittance to regulatory stakeholders.
Management of an effective compliance platform for the enforcement of all regulatory and organization guidelines / policies.
Effective management of divisional participation in organizational strategic planning.
Effective establishment and management of quality assurance systems for customer relations, brand, performance, and process management within and outside the organization.
DESIRED EXPERIENCE & QUALIFICATION : -
The candidate must be a Medical Doctor with MBBS or MBCHB Degree
The possession of an MBA is an additional advantage.
A minimum of a 10 years experience as a medical doctor is required, 5 of which are preferable with an accredited HMO.
A minimum of 5 years leadership experience is mandatory.
The candidate must have a medical practice license.
REMUNERATION : -
N7,000,000 N8,000,000 / Annum.