Mobile Banking Support Officer
Stanbic IBTC Bank
Lagos
18h ago
source : BetaJob

Job Details

  • Information Technology : systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
  • Job Purpose

  • E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer
  • Key Responsibilities / Accountabilities

  • Managing Mobile and Internet Banking Platforms for optimum performance
  • Monitor SMS and Email Alerts for optimum performance
  • Provide 2nd level support for bank branches on Mobile and Internet banking application
  • Proactive designing of solutions to enhance the delivery of services on the two channels
  • Generation of useful reports from the platform for reporting and troubleshooting.
  • Preferred Qualification and Experience

    Qualifications :

  • First Degree in Computer Sciences or IT related courses
  • Master’s Degree in Computer Sciences or IT related courses
  • Oracle, MCSA, knowledge of Microsoft Visual Studio, Java
  • Experience :

  • Minimum of 5 Years relevant experience
  • Knowledge / Technical Skills / Expertise

    Behavioural Competencies :

  • Generating Ideas
  • Exploring Possibilities
  • Taking Action
  • Understanding People
  • Embracing Change
  • Providing Insights
  • Adopting Practical Approaches
  • Developing Expertise
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form