Program Officer, People Operations
Bridge International Academies
Lagos
4d ago
source : myJobmag
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    Bridge believes every child has the right to high quality education and works in partnership with governments, communities, parents and teachers to deliver education to over 100,000 children in underserved communities across Africa and Asia.

    Bridge leverages in-depth teacher training and support, advanced lesson plans and wireless technology to provide pupils with a meaningful and life-changing education.

    Globally, there is an education crisis. Around 263 million children and young people are not in school and the number of primary school aged children not in school is increasing.

    Bridge is committed to helping tackle this through a data driven, evidence based approach that delivers strong schools and a great education for all.

    The Bridge Approach

    Education is in crisis in many countries around the world. It is estimated that 264 million children and young people are out of school, and 330 million children are in school but not learning.

    In addition, an extra 69 million teachers are needed to achieve the 2030 UN education goals.

    Many education systems are plagued with inadequate materials and poor management systems, all leading to chronic teacher absenteeism and a lack of learning.

    Education reform is challenging but it is urgently required if we are to prevent another generation of children missing out.

    So, we work in partnership with governments, NGOs and non-state actors to address the huge education imbalance between what is available and what is needed right now we work to bridge the gap.

    We believe parents have the right to choose a school for their children and we enable families to enjoy seeing their children learn, improve and flourish at Bridge schools.

    We locate our schools in some of the most disadvantaged communities in the world. Families in our communities can be earning just $1.

    90 per person a day; a level the World Bank notes is at extreme poverty. By putting learning at the centre of all we do, Bridge has become an extremely popular choice for underserved families and low-income communities

    With plans to enrol ten million students ten years from now, Bridge offers a tremendous opportunity to grow with one of the world’s most exciting and ambitious social enterprises, with leadership roles available across a number of competencies and geographies.

    People Operations / Program Officer

    People are at the core of what we do, from the teachers in our academies to software developers building our tech platform and we do it at massive scale with rapid growth.

    The People Operations team is the key in unlocking people potential towards achieving our company’s goals. We believe in :

    Focusing on operational excellence and execution - we want to make our employees' and their managers' lives simpler, and give them the tools and support to be successful.

    We must excel first and foremost on service delivery.Using analytics / data to drive key decisions and continuous improvement -

    across core HR competencies like compensation, performance, talent, we believe that an analytical approach will enable us to attract, reward, and retain top performers.

    Aligning with the company's strategic objectives - we are all playing for the same team. The human resources function, along with finance, operations, legal, and other functional areas, should be fully in sync.

    About the Role

    The Officer, People Operations role is a generalist position that operates at the front lines of Human Resources at Bridge.

    The ideal candidate should exceptionally possess high attention to detail, a strong work ethic, and ability to manage multiple workflows and projects simultaneously.

    You are level-headed, disciplined, and thoroughly understand that HR must protect the Company’s interests and policies and guide employees through their career life-

    cycles at Bridge at the same time.

    You have a very good understanding of HR best practices and employment / labour law frameworks in Nigeria and are certified by the CIPM or its equivalent.

    Last but not least you are a gritty, never-say-die doer who relishes challenges

    What You Will Do :

    Separations Process : lead separations processes, including department, asset, and financial handovers - involves IT, Admin, and Payroll AccountantOnboarding Process : lead teams from IT, Admin, etc.

    in ensuring that staff are successfully on boardedPayroll Verification : work with Payroll Accountant to ensure that all contractors and employees are properly represented with the right deductions / additions, if any.

  • Generate monthly report for managers on headcountStaff Benefits : supporting staff with questions about health coverage, managing additions to coverage, dealing with other health coverage issuesImmigration / Work Permits / Expat Services : dealing with immigration issues / working with immigration consultantsAsset Management : ensure that all staff have the assets they need;
  • deal with asset recovery processes and exchanges / one-off needs. Heavy interfacing with IT and AdminLeave Management : assist employees with leave, generate monthly report for managers on leave balancesDisciplinary Procedures : work with the People Ops.

    Director on managing these proceduresAppeals, Grievances, Investigations : lead these processes with some direction from the People Ops.

    DirectorStaff Documentation : ensuring that offer letters, contracts, probation confirmations, and change of status documents are appropriately handled

    What You Should Have :

    Strong adherence to systems and processExperience working with a culturally and socioeconomically diverse workforceMinimum of four years of full-

    time work experience in Human ResourcesGood working knowledge of Microsoft Office; technologically competent / quick learnerWork experience in fast-

  • growth, rapid-scale contexts, particularly with large numbers of field staffOutstanding written and verbal communication skillsHigh energy and enthusiasm level;
  • willingness to do whatever necessary to get the job doneMicrosoft Dynamics NAV experience preferredBachelor's Degree, preferably with Business Administration and / or Human Resources course specialization, with exemplary academic performanceCIPM certified (or it's recognized equivalent)

    You’re also

    A detailed doer You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done.

    You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a startup or social enterprise.

    A creative problem-solver Growing any enterprise from scratch comes with massive and constant challenges. On top of that, Bridge works in often challenging, low-

    resource communities and runs on fees averaging just $6 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.

    Every dollar you spend is a dollar our customers, who live on less than $2 a day, will have to pay for.A customer advocate Our customers these families living on less than $2 a day per person never leave your mind.

    You know them, get them, have shared a meal with them (or would be happy to in the future). Every decision you make considers their customer benefit, experience, and value.

    A life-long learner You believe you can always do better. You welcome constructive criticism and provide it freely to others.

    You know you only get better tomorrow when others point out where you’ve missed things or failed today.

    N.B : This role is based outside Lagos.

    Method of Application

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