Customer Service Representative
Ideal Firm Consult
Ibadan, Nigeria
4d ago
source : NGRJobs

Job Description

  • Looking for a customer service representative who is going to attract potential customer by answering product and services questions and fulfilling customer need to ensure customer satisfaction
  • Responsibilities

  • Manage large amount of incoming calls
  • Identify and assess customer needs to achieve satisfaction
  • Helps in answering complaints and questions
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Requirements

  • Candidates should possess HND, NCE or OND with 0-3 years work experience
  • Proven experience as a customer service representative or any relevant position
  • Ability to use positive language
  • Ability to read customers
  • Time management skills
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