Back Office Engineer
5d ago

Job Description

  • Responsible for design, integration, test, troubleshoot and acceptance of 2G / 3G / LTE RAN in ZTE and Huawei Vendor Equipment
  • To analyse network performance, resolve complex network problem, and optimize network architecture.
  • As technical point of contact, e.g. engineering team, customer, and vendor.
  • To engage directly with projects team, project team, and customer for the purpose of promoting and delivering strategic services.
  • Be part of critical network interventions, when the need arises.
  • Trouble-shoot I & C related issues.
  • Provide technical support to field teams for fault resolutions on field.
  • Alarm & performance monitoring in support with NOC.
  • Technical support for the RNC / BSC which include routine RNC / BSC O&M and troubleshooting, Node B and EnodeB in ZTE and Huawei Vendor Domains.
  • Knows 3G signalling processing Minimum of 4-5 years’ experience in GMS / UMTS / WCDMA
  • Correct RNC / BTS / Node-B faults and performance degradations in the network
  • Responsible for the development and implementation of Operations & Maintenance processes
  • Diagnostics on interfaces to locate problems in network elements and / or plug-in units Failure reporting & escalation, if needed Standard Engineering Support activities for network and service development
  • Technical Skills

    The following may be Acquired through a combination of formal or self-education, prior experience or on-the-job training :

  • Degree in Electrical Engineering with specialization in telecom or equivalent degree
  • 8 years of experience in big RAN network (more than 3000 sites), - this should include strong experience with ZTE and Huawei products etc.
  • At least working with RAN in the past 5 years, such data configuration / commissioning / troubleshooting and optimization.
  • Excellent English written and spoken communication skills. Excellent interpersonal communication skills. Ability to work efficiently in a team.
  • Strong leadership, team and project management skills and experience with a variety of telecom projects.
  • International work and multi project experience is desired.
  • Engineer must have good knowledge and some experience troubleshooting ZTE New generation RNC / BSC UR 9000 and NodeB / ENodeB 8910A
  • Conversant with ZTE management Platforms i.e, Netnumen, ICM, RCT(Tracing).
  • Engineer must have good knowledge and some experience troubleshooting Huawei RNC / BSC 6900 / 6910 and NodeB / ENodeB 3900 / A
  • Conversant with Huawei management Platforms i.e. U2000, PRS.
  • Other Professional Skills

  • Able to work in fast pace working environment.
  • Excellent team spirit with good communications and interpersonal skills
  • Customer service oriented and good presentation skill.
  • Strong experience independently executing task.
  • Ability to work under pressure without losing focus.
  • Apply
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