Account Manager
Weatherford
IDOWU TAYLOR TH AND TH FLOORS, VICTORIA ISLAND, LA
5d ago

JOB DESCRIPTION

Role & Responsibilities :

Safety & Compliance

  • Maintains safety and service quality as a first priorities when working across all areas of the business
  • Upholds exemplary business principles in accordance with the FCPA and Weatherford overseas trade compliance policies, setting standards of behavior and performance
  • Maintains the highest standards of corporate governance, ensuring that all commercial activity is carried out ethically and in compliance with Co policies, relevant laws, regulations, standards and industry practices
  • Process Excellence

  • Responsible for the Account Plan in SFDC, communicating the plan to all stakeholders, planning resources & activities to achieve the Plan’s annual performance
  • Adopt and drive consistent & effective use of Technology (SFDC, XAIT-Porter)
  • Oversee the tender development and response process, ensure all resources are available for highest quality tender submissions via the tender management process
  • Accountable for addressing budget considerations for proposals as well as addressing technical specifications with the client in conjunction with technical sales
  • In conjunction with Tech Sales and Sales VP / Director responsible for negotiations, inc; contract extensions ensuring SFDC is kept up to date as well as liaise with legal as necessary for drafting
  • Assemble and disseminate market intelligence including gathering client feedback
  • Develop and execute strategic plans to strengthen WFT Identity by understanding customer / industry key objectives & challenges -
  • emphasizing and aligning our Core Capabilities

  • Oversee all areas of business risk and ensure strategies exist to mitigate these as much as possible
  • Once notified by client of results of the tender process the role is accountable for arranging a debrief in the event of a loss or advising key stakeholders in the event of a win including updating SFDC
  • Accountable for arranging & facilitating a contract handover meeting with key stakeholders and generating a contract summary sheet
  • Accountable for reviewing contract performance and that all relevant matters are brought before management
  • Client & Communication

  • Learn and understand customer’s needs and tailors service offering to meet or exceed their requirements
  • Accountable for developing the Client Engagement Plan to enhance the profitability of the company through expanding Weatherford provision of products and services to new and existing customers
  • Delivers presentations to clients and participates in relevant industry forums / marketing events
  • Lead and manage client commercial arrangements to ensure best value and long term viability
  • Manages clients expectations as well as problem job communication and agreement
  • Accountable for communicating with the client whether the Company intends to participate in tender process
  • Facilitates close of contract with key stakeholders and client. Generates revenue targets through the account plans & has quarterly reviews with Sales VP / Dir
  • Accountable for finalizing the Upsell Plan as per the bid strategy
  • Accountable for action to identify and address revenue gaps for the year to ensure target achievement
  • Evaluates sales opportunities via the Technical Sales personnel
  • Ensure all Commercial processes are applied through TPMS to maximize efficiency of pricing & tendering
  • People

  • Awareness of Company’s policies on performance management
  • Undertakes necessary Sales and PL training to enhance their process excellence and ability to improve sales growth via x-PL opportunities
  • Required Experience :

  • Entry level should have a minimum of 4 years industry experience in a combination of field and shore-based sales / technical support roles
  • If not degree educated then candidates should have at least 7 years industry experience.
  • If the candidate is new to the industry then they must be able to demonstrate at least 7 years successful sales background
  • All candidates should be able to demonstrate that they are commercially astute and have a good understanding of tenders, contracts, negotiations, high margin / profitability achievement as well as the requirements for high quality customer service
  • POSITION SPECIFIC DETAILS

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