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DEPARTMANT OPERATIONS AND IPLEMANTAION
REPORTS TO CEO, CHIEF BUSINESS OFFICER
To work with the business development team on implementing programsImplementation and setup of GEPPP for sealed dealsCompile data and information from multiple sources into actionable customer insightsManage all adhoc and troubleshooting software problems, diagnosing and solving software faults, complaints and support request from clients
Resolving clients basic software administration issuesCoordinating with business partners and follow up for delivery of services on time as instructed by the head of business development teamPreparation of report and submission of same to the head of the technology departmentSupport the MProbity on regular brand health and competitor rn reports by monitoring and providing such data as brand imagery, consumer attitude and market trendsRespond within agreed time limits to calloutsOversee the rollout of application updateWork with third party agencies and suppliers as required to carry out continuous and adhoc research studiesDaily check for clientele software updates and modification where rn necessaryTalk staff or clients through a series of actions, either facetoface or over the phone, to help with software set up and rn resolve issuesSet up new users' accounts and profiles and deal with password issues
Personal attributes : Analytical thinker, Articulate (verbal and writing) Can deliver clear and effective presentationCommunication skills : Ability to incorporate information from different sources in planning and decision makingMinimum of 2 years experience as an operations personnelminimum of 2nd class upper bachelors degree in any IT related course.
Method of Application
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