Our Client is a Nigerian startup eCommerce brand. They specialize in online sales of cutting-edge fashion and accessories and offer a wide variety of fashion-
related content to our customers. Due to expansion, they have an opening for Three (3) Customer Support Executives in Lagos Only.
Receive calls and answer inquiries from customers
Take orders from customers
Provide reassurances on behalf of the brand
Ensure brand image is at its best
Provide impeccable customer service
Resolve complaints and grievances
Relay information from management to customers when needed
Cold calling and after sales review as when necessary
Maintaining call and request logs
1 year MANDATORY experience in Customer service / support or call center function.
Understanding and passion to work for a startup
Young, agile and smart thinking female or male
Self-motivated, courteous and hardworking
Up for a 9am - 6pm FLEXIBLE work schedule
Working knowledge of Microsoft Excel
Strong command and fluency in English
This role requires you have a zeal and passion for customer support, open to flexible schedule, utmost professionalism and understanding what a startup would demand from you.
Consideration is by merit and first come basis.
Apply using only updated and detailed CV. Your CV is your first interview.